The Fama-Silver Agency LLC American Family Insurance - Tumwater (WA)

Steve Hecht Nickole and Arnold & Smith are the absolute best! They are experts in all aspects of insurance, and their customer service is second to none. You can’t do better!

K mcgraw Excellent and fast service!

Leonardo Domínguez Not only did I get great coverage but the value I received for the price was great. The team was clear about my options and helped me make the best decision for my budget. I’m happy with the protection I have and the service I received.

Tee Smith This place is the best I have known them for years and every time I need insurance I call Patti up and I get great deals there the best

Bounce-N-Battle Party Rentals I have been a client of Jeff Mays with The Mays Agency for approximately 4 years. Jeff consistently goes out of his way to make sure I have the appropriate coverage at the most competitive rates. Jeff is honest and runs his agency with integrity which I appreciate. He truly cares about his clients and goes above and beyond for them. It is without hesitation that I recommend Jeff Mays with The Mays Agency.

Andrew Rodriguez Danette Glenn is absolutely incredible. She always is so professional and truly cares about her clients. I feel like we are family rather than business associates. Highly recommend and appreciate her. Keep Up The Fantastic Service Andrew

Bowen Normajean (Nia) Im a longtime insurance client with American Family and will remain so based on my claims experience as well as the years of great service. I had a plumbing breakage and a large section of flooring in my home was ruined. American Family restored everything to the original standard, and even hosted me at a hotel during the worst of it while the work was going on. They kept the process moving forward (so I didnt have to), checked in with me frequently, and treated me with great regard and exceptional service every step of the way. As friends heard about the flooding, every one seemed to have an insurance claim "horror story" to recount, and were astounded to hear about how different my American Family claims experience was from theirs. (Especially at competitive rates) Paul Spencer and Heather Baer have helped me navigate coverage choices and secure great rates through the years. They reach out whenever new saving programs or options become available - for example just this week they started a discount for downloading a driving app on my phone. Best service, nicest people, great value.

Jenny Tharp I always receive excellent service from Christopher Boston and his team at American Family Insurance. Anytime I need help with policy documents or an insurance change, they are responsive, professional, and efficient. Most recently, Beth Brooks, the office manager, went above and beyond to quickly provide the necessary proof of coverage to our moorage provider. Her prompt assistance made the process seamless. Thank you, as always, for your outstanding support.