Melanie Bakala - State Farm Insurance Agent - Shelton (WA)

5 /5 Alonddra McDowell: I called a earlier to get a quote on life insurance and I had a few questions about life insurance, i had the pleasure of speaking to Kathy and she was absolutely amazing! She was very kind, patient, knowledgeable and answered all my questions very quickly. She even helped me with questions I didnt realize I had until we started talking! She gave me quotes that varied like for just myself, or also my kids and depending on how many years. Kathy really went above and beyond to help me and I greatly appreciate it!! I dont think I was able to thank her enough! Will definitely recommend her to anyone interested in life insurance or getting more info!

5 /5 Sergio Velazquez: Dayra and Mercedes were very helpful in providing insurance quotes. Their expertise and commitment made the process easy and effective. They carefully explained the different policy choices, assisted in comparing benefits and discounts, and ultimately helped find the best coverage at a great price. Their excellent customer service has made a real difference and left a positive impression.

5 /5 Eric Benson: Paul was a very helpful and friendly agent. He assisted me in adding a vehicle to my coverage, and was thoughtful and caring when he learned the vehicle was my father’s, who recently passed. He contacted my father’s agent in Minnesota and informed me he would continue some extra research to make sure I got the best deal. He was comfortable asking a fellow colleague for some additional information, and Lola responded professionally. The collegiality they shared was obvious, and if I could, I’d give Lola 5 stars as well. Great visit that answered my questions and met my needs. Part 2 Needed to return and finish some business. Paul immediately welcomed me to his desk, took care of business efficiently, and sent me on my way. Great service.

5 /5 Sue Harris: We just worked with Kathy at State Farm in Shelton and she was absolutely wonderful! She was able to get us a quote very quickly, was able to answer all our questions, and was pleasant to work with. We’ve worked with Melanie in the past and Kathy recently and are very pleased with their service. Great agency!

5 /5 Renee Olson: Joshua O, Paul and Lola are all friendly, professional and caring! They were patient as I asked lots of questions and even provided answers to questions I didnt know that I should be asking! After a thorough review of our home and auto insurance, Joshua was able to double my liability coverage for only $10 more a month! Paul and Lola were able to help me navigate a sticky situation with a used car I recently purchased. Their inexpensive solution gave me the piece of mind I needed to enjoy the long road-trip we took the car on. Keep up the great job!