Raquel Alcala - Insurance Agency - Yakima (WA)

ethan anderson Derek Vuu was amazing to work with. When we found out we were paying double insurance on our home for the last two years he was determined to help us make things right. he stayed on the phone with us talking to safeco and their other sister company for an hour to ensure we would receive the money we lost due to safecos negligence in not cancelling our policy when we switched to all state two years ago. could not possibly recommend this agency at a higher degree of confidence that they will help you with care. 6/5 stars for going the extra mile.

Deborah Thomas DeFranco Insurance really helped me transition several different insurance policies with minimal effort on my part. They helped me reassess my needs and recommend additional insurance to fill a gap I didnt realize existed. Extremely professional and timely!

Sanjuanita Muniz Josh and his team have been a fantastic resource for me. As an insurance agent myself Ive found that as much as wed like to be a great fit for everyone that isnt always the case. There are circumstances that sometimes prevent me from being the best option for some clients, when thats happened Josh and his team have been so wonderful to work with. I love knowing that clients Ive referred over are well taken care of. He has a bilingual staff which makes his office very convenient for a lot of my referrals.

Patrick Wirtanen I cannot say enough good about mark and his team. I speak with nic quite often and he’s extremely responsive and amazingly helpful. Would highly recommend them to anyone looking for insurance.

Isabel Lindsey Nice customer service. Really helped me understand my insurance coverages. Will take the the time to meet in person.

music music These guys a gals are amazing helpful all the way through conducted business with polite service and with up most respect. Eli and his team helped me out a lot. Shane went over everything all the details with me in depth. Great guy! Thank you!

Terry ARCHER Always point on he has been our agent for 26 plus years.

Michele I am writing to express my sincere appreciation for the exceptional service provided by my Allstate Insurance agent, Shayla Girdner. Her willingness to go the extra mile and her top-notch customer service have truly made a difference! She has been incredibly responsive, knowledgeable, and attentive to my needs. She always takes the time to thoroughly explain my coverage options and answer all my questions ensuring I understand every detail and feel confident in my choices. Her dedication to providing personalized service is evident in every interaction. Shayla is always there with a prompt and helpful response. Her professionalism and genuine care for her clients set her apart, and I am grateful for the peace of mind she has provided me. Thank you for your outstanding service and for consistently exceeding my expectations. I highly recommend her to anyone in need of insurance services.