The Bruggeman Agency, Inc. American Family Insurance - Kennewick (WA)

AM Morisch Kassandra from State Farm In Jim Rileys office is knowledgeable compassionate helpful and caring. Its wonderful to know I can call in to speak to Kassandra and that she would be able to not only answer my questions n meet my needs of things Im asking about but teach me a few things about things I should know! I want to thank this office within State Farm for having such an exceptional employee without Kassandra working with Jim Riley,Im sure his hands would be full of return calls! State farm should recognize what an exceptional employee they have here with Kassandra n blessings to her n Jim for making my insurance needs so simplified n cost effective Respectfully Anna Fields

Wendy Arlene Rito I had a great experience with this insurance company. The agent I worked with was knowledgeable and made the process as stress free as possible. They care about finding the right plan for each customer.

Lorena Gomez Amazing customer service. Jaharia and Esmeralda are always available and quick to respond any of my questions or concerns. Very professional and great insurance prices for vehicles, SR-22 or whatever you may need. I highly recommend these two ladies for any of your insurance need.

Navneet Cheema Best and really great customer service by the professionals members

James Locke Duane was great. He helped me out with the insurance and all that. From my quick math in my head, he has probably saved me over $300 a year compared to the previous insurance company. Better than that though we talked about (over the phone) all sorts of stuff. From Sasquatch to the crazy amount of people that are going missing, to the areas we live in. Highly recommended, if I’m ever in Wenatchee I will definitely stop in and say hi

Rob Whitmore They have been able to handle any issues Ive had.

Rebecca Thomas Always very responsive and helpful whenever I call with a question

Phillip Chung No wonder it looks fishy here without any previous review comment! This guy who answered the phone, assume to be Charles Chai, started with "who are you?"!! Who does that!! On top of Farmers doubling my home insurance premium and this kind of customer service, it is no brainer to switch to another insurance company. I only wish I have done that long time ago instead of providing income for this person! Hope my policy get cancelled as I requested without causing headache, which I wouldnt be surprised if this guy makes difficult, ex. not cancelled before renewal date and late charge assessed. Please just retire if you think you made enough money and dont feel like serving your customer with dignity! Just horrible..

shuai z I had a great experience with Skyler. We spoke a few months ago, but at that time he wasn’t able to find me a good quote. Over the following months, he actively kept an eye on it, and this time he was able to offer me an excellent deal—saving me $1,200 a year.