Agency 1 Insurance - Kent (WA)

Yazz Siu Great experience. I had to do a policy change and the process was so smooth. I like the transparency and helpful team.

Tara Beatie Kudos and Appreciation to Leavitt Group Northwest and particularly Jason and Shannon. As a consultant with a client growing and diversifying its own customer portfolio, I have needed insurance experts who could keep up with the coverage requests and the rate of change and Jason and Shannon have DELIVERED! Excellent communication, lots of listening to understand needs, professional acumen, and fun to work with. It literally pays to work with real pros.

moira mendenhall Incredible service. You can always talk to a real person. They have respected any claim I had to make, & my rates are still reasonable! Having a good team/real agent with real people that care makes all the difference!!

JessicaAnne Hoffmeier-Webster I have known Randy & Melanie Mohoric since 2002. They are both about what is best for you, the customer/client, and are wise in the insurance industry. I have lived in Bothell, WA, and now in Olympia, WA, both promoting a long drive to their office. To them, whats best for my budget, and, ensuring the coverage I need and afford? I always go to them first. Teri has been with them for a long time. I have asked her to help me. Randys business has expanded in other avenues of insurance, and Ashley, his daughter is on board. Everyone, who works for Mohoric embraces Randy’s and Melanie’s motto “What is best for the client is focusing on coverage and budget. Bottom line is Mohoric Insurance is worth a phone call."

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Mitchell I’ve been working with Hayley Conrad for the past month or so on switching over our Home and Auto insurances. She is very knowledgeable and honest when it comes to coverages and what is needed/not necessarily needed. She responds in a timely manner and I am able to reach her via email, phone, etc. when I have any questions or want to make changes to coverages. My experience working with her has been one of the best customer service experiences I’ve had in a long time! I would recommend Hayley to anyone interested in switching insurances.

Candis Marrett Ronnie is so knowledgeable and helpful! I highly recommend her services!

matt bruggman I have used Tami for my kids insurance. Suggest you call her if you want your property taken care of PROPERLY but you dont want your casualty take. CASUALLY. Tami is great.