Leavitt Group Northwest - University Place (WA)

5 /5 Tara Beatie: Kudos and Appreciation to Leavitt Group Northwest and particularly Jason and Shannon. As a consultant with a client growing and diversifying its own customer portfolio, I have needed insurance experts who could keep up with the coverage requests and the rate of change and Jason and Shannon have DELIVERED! Excellent communication, lots of listening to understand needs, professional acumen, and fun to work with. It literally pays to work with real pros.

2 /5 Mike M: Leavitt bought out Bannon Carlson & Kessel and it wasnt a good move for the smaller contractors who watch their budget. The insurance is expensive and nickel and dime you for everything. The personal connection is gone, youre just an account number with a wallet. I switched insurance companies after 18 years of fantastic service and amazing people who helped me get my business going. Thank you Cathy, Brad and the rest of the BCK group!

5 /5 Bryon Wilson: I would just like to say that I am very satisfied with my insurance brokers: Leavitt Group Northwest and especially the hard work and dedication to details as well as listening to the customers requests that my account manager, Darla Meyer, has shown over the years. Thanks again for your continuing service.

5 /5 Big Daddys Well Drilling: Michael & Jason 5 STARS ALL DAY !!! I HIGHLY RECOMMEND !! If you have insurance needs these are your guys !!! BEST CUSTOMER SERVICE !!! BEST INSURANCE KNOWLEDGE ! HANDS DOWN THE BEST !! I never thought an insurance transaction would be a pleasure and Michael and Jason made that happen! Polite, informative, responsive, top notch service all around! So happy I found these guys and couldn’t be happier! Truly a pleasure to work with !! Call Michael & Jason for all your insurance needs you will be happy you did ! THANK YOU GUYS! YOU’RE THE BEST!!

2 /5 marie d: We have been clients of Progressive for over 30 years. We started in the 1990s in Hawaii, moved to Utah, and then back home to Washington state. Our small-town branch here was very good, you could call and talk to an agent, or walk in to to sign up a new vehicle. Our policies were transferred to a nearby branch of Progressive when our town branch closed, and we were sent to the Leavitt Group in Everett, WA for several years. An agent from there got in touch with us yearly, to check if we had any changes, questions or needed help. A few years ago, our policies were transferred again to a branch several miles away, but we were not notified of this, and then the only time we talked with them was if I called with a policy question or change. I was never, and I do mean never, able to get a same-day answer, but an agent would call me back the next day. We also never got notification about policy updates, or coverage changes - until it was time to renew and the updated paperwork came in the mail. I have been slowly transferring all of our policies (7 motorcycles, 2 autos, and our home), and a funny thing...as I have been calling to cancel our coverages, not once was I asked why, even though we were requested to sign an affidavit that we knew we were cancelling our vehicle policy. This request to leave a review is the first time weve been asked about our experience with the Leavitt Group, and we would answer: Not very good. Just okay, maybe, but definitely not the excellent, friendly service we got with our local, in-town branch.