Farmers Insurance - Bridget Kemahli - Renton (WA)

2 /5 Frank Weber: I made changes to my insurance and ended up with a canceled policy that I didnt cancel. I spoke with them about it and they said they needed my account information so they could collect payments. I did not give them any information on that, due to the fact they were still charging my debit card every month. Then they wanted me to prove it by coming in with my bank statements. I work out of town for long periods of time so I wasnt available. Im back in town and I have my statement to prove the payment, now I just need to get a ride down there after my 10 to 12 hour work day (because of canceled policy) that I pay for every month but somehow they cant keep track of. Its all to typical now days of insurance companies and banks. There to big to fail and apparently to big to keep track of all the money they take in, and to big to be bothered by their clients and put the onus on you to fix the problem.

1 /5 Rebecca Espinoza: Rates nearly doubled in the last couple of years. So I got a couple quotes and left a voicemail and email, asking for a call back and a date that I could cancel my policy. They didnt reply. Four days later, I see a cancellation of automatic payments. They had cancelled my policy without notifying me and left me unknowingly uninsured and at risk. When I brought up my concerns. She did not even acknowledge her mistake and hung on me. Completely disappointing and unprofessional.

5 /5 Kathy Battraw: As a senior widow I have nothing but an appreciation for the service I’ve received from Bridget and her staff for my insurance needs. I know nothing about insurance of any kind and Bridget has handled all my needs at super prices for what I get. Unfortunately, I did need to file a claim for an accident that was my fault. Luckily for me the staff made me feel at easy and handled all the details. Can’t say enough and I’d recommend Bridget Kemahli to my friends,

1 /5 Sarah Pratt: If I could give 0 stars I would. I would never recommend this office to anyone. As a customer of farmers with this office for over 15 years, they were absolutely no help when my husband and I were in an accident. We have automatic withdrawal, have NEVER been late on a payment BUT are insurance was canceled without our knowledge anyway. We even talked to the office the week it was supposedly canceled and Tanya never said a word!! This Farmers insurance office, with Bridget and Tanya, will NOT help you and DO NOT CARE, please do not use this group! I am was blown away at getting no help or customer service when we actually needed it. Over 15 years, and learned what I never saw coming. They are cold and do not deserve your business.

5 /5 Sukhdeep Kaur: Bridget Kemahli has been helping us with our home, auto, and life insurance for years. She is always helpful, kind and a pleasure to talk to. Because of Bridget we have saved thousands of dollars over the years. Thank you for taking such good of me and my family. I highly recommend you see her agency for any of your insurance needs.