5 /5 Alexis Cole: I work with Erica from Allstate, I have been with Allstate for a year now & Erica has been the best representative I have EVER worked with. She is very personable, kind, caring, & down to earth. Her initial reach out when I made the switch to Allstate was fantastic, she was not pushy & took the time to get to know me & then got me the best coverage possible with GREAT rates! I couldnt ask for a better representative! She checks in on me & my coverage every few months to ensure everything is going well & that my coverage is working with what I need & want. She was able to combine my homeowners insurance & get that cost reduced with higher coverage by combining with my car insurance policy. I am very thankful to have her as my representative; thank you for providing me with exceptional service & making me feel like part of the Allstate family. :)