Tuan Kiet Pham American Family Insurance - Kent (WA)

Rosalie Van Ness Sorry for the late review. It was a great time we flew to the airport in our 182 and Teri picked us up and did our paperwork and she then took us back to the airport in Chahalis. Her dog was soo cute he really knows how to get those treats giving that sad eye look also resting his chin on the desk.

Jonesy Jones My experience with Conner and his team have been just perfect. I love their friendly service and appreciate how hard they work to ensure my needs are met. Thank you!

Kathleen Lewis Im new to Western Insurance Associates but I have been impressed with the customer service so far. They worked with me to get the coverage I wanted and followed up to make sure I was satisfied. Ryan was professional, patient, and personable. Went out of his way to listen and empathize with my stressful circumstances. Much appreciated!

Brennan Gassaway If you’re looking for an insurance agent who actually listens and cares, Nate is your guy. I’ve never had an insurance experience this smooth or this personal. From the start, Nate at Century Insurance took the time to really understand my situation. He didn’t just throw a generic policy at me, he asked questions, explained my options, and made sure I had coverage that was both thorough and affordable for both my car and home. Any time I had a question (even the random ones), Nate responded quickly and with zero fluff-just clear, helpful info that made me feel confident and taken care of. It’s obvious that he genuinely looks out for his clients. Nate made insurance feel simple, personal, and stress-free. I recommend him 1000%.

B Wagner Tracy has been fantastic to work with! Although she was unable to help us on a few of our requested quotes for our business, she still took the time to review our current policies and ensure us we were well covered and not over insured. For the quotes they were able to help us with, she was very informative and frequently gave updates to ensure the new policies would be in place in time to cancel the others. I highly recommend Scott, Tracy and the whole team!

Shannon Rhodes These guys go above and beyond. AFI seems to beat a lot of other insurance companies on rates, too!

Amber Steen Shelby was 10/10! She was so helpful in figuring out my policy and helping me Every step of the way. I’ve always had a family friend do my insurance for me so I’ve never 100% understood everything that goes on with what you need and how much coverage you need but Shelby explained everything so well! I needed an sr22 and from start to finish she explained things and helped me every step of the way, she made it so easy for me. I was so anxious and nervous to call to figure everything out and she made me feel so at ease with the process! I can’t say for everyone that works here cause I just talked to Shelby but if they’re anything like Shelby you won’t be disappointed!

Joshua Meyer Ryan Wingfield is an outstanding insurance agent—personable, professional, and genuinely looking out for his clients. He’s always attentive and quick to respond, but what really sets him apart is his initiative. One time, without me even asking, he reached out just to let me know about a way to save money on my policy. That kind of service is rare. I highly recommend Ryan if you’re looking for someone who actually cares about your coverage and your budget.

Karen Newborn Im lied to.Every time I call aflac about having claim forms sent to me by mail