Metal Muse 444 - Clarkston (WA)

GP Ford My wife had a stone come out of her wedding ring, same one that had a stone come out in 2020 so today I called FM Jewelers Sumner and asked for the manager. Aisha Reyes came to the phone to listened to my complaint. Then, instead of getting excuses and runaround I was told to bring in the problem jewelry and she would make it right. I met with Aisha Reyes at the Sumner FM Jewelers later that day, about a repair to my wife wedding ring from June 2020 that needed to be repaired again. Aisha looked up my account and found my past purchase history and said that I had already purchased the lifetime jewelry care plan and should have never been charged for the repair in 2020. (I was charged for a repair that I should not have been charged for) She then promptly refunded my money for the repair right then and there. Also, she quickly offered to make the repairs again at no cost to me. I have not ever had such great service before. She listened, she investigated, and then she did what she said she was going to do...and she made it right! I am extremely impressed and I will definitely recommend Aisha Reyes and Fred Meyer Jewelers Sumner to anyone. This is a five star review. If I could give her 10 stars I would! I will buy there again!

Wendy Martocci I absolutely love this little jewelry store. Its not the biggest but its definitely the Best ❤️ Sol is delightful and knowledgeable. They have terrific prices and wonderful selection and can repair specialty pieces and also custom design pieces for you as well as repurpose pieces and they can also help you add to a curated collection.

Catherine Edwards As a nervous first timer, they were very welcoming and took the time to explain how the pricing works. I found them to bebhonest and fair, great sense of humor as a bonus. I returned 3 more times. Never walking out dissapointed. Highly recommend.

CL Lawrence I am in love with the uniqueness of Robin’s jewelry! Each piece is beautifully hand crafted with a significant amount of time, love and patience put in. Not to mention the quality is outstanding! I have worn her bracelets and earrings for some time now and they all stand up to my busy and “not so gentle on my jewelry” lifestyle. HIGHLY RECOMMENDED

Sara Cook Jennifer S and Jennifer T have been absolutely helpful in helping me make the ring of my dreams! I showed Jennifer S my dream ring inspired by a movie and she jumped on helping find the yellow diamond to ship into the store and view. Jennifer T called me a few days later to bring me into the diamond room to see the diamond. She answered so many questions, listened rocky design wishes and took many notes. Great experience! I later met with Jennifer S to finalize the design, purchase and get this made. Buying my ring from the Helzberg Diamond store in Tacoma has been a great experience. Looking forward to a continued relationship while getting my ring cleaned and serviced. Would highly recommend meeting with these fine ladies for custom designs of any other jewelry purchases. 10/10 experience!

Judie Ross Good selection for a Drug Store. Good prices.

bill (payer) Every time we’ve used SFJ in Renton they’ve gone above and beyond expectations! Very friendly service & staff. They have years of expertise in their craft. The quality ,attention to detail , turnaround time Are all reasons that we will definitely be return customers. Thank you so much, Seattle Fine Jewelry.

Holla It was time to get my jewelry checked and cleaned today. Alyssa did a magnificent job and also showed me some options to trade up. Thank you for your outstanding customer service.

S H A lovely, well-curated shop with beautiful jewelry, pottery, baskets, and more. Stopped in after going to the Port Townsend farmers market, as it’s right there. A small space that smells good and looks good and I would love to buy everything if I could.