Kyle Van Santen - State Farm Insurance Agent - Federal Way (WA)

Jacob b Drake is one Of the most standup guys I’ve ever met. I trust him with everything integrity to the core. Give him a shot you won’t be disappointed.

Roger I’m happy with allState ,my agent Miguel Rodriguez Is a great person,when i call him for questions,he help me out immediately friendly and politely..thank you family.

Megan Corona Juan is extremely knowledgeable and thorough! As a small business owners his help has been invaluable. If you need to know that you are covered Juan is the one to call!

Hector Ypz Emily was easy to work with. Her detail oriented style helped me understand exactly what I was signing up for. She even found a few extra discounts. So grateful

Barbara Gulley Wonderful smart gal!!!!

Jim Killen I met with Katherine Sugrue at Derek Thomas State Farm Agency today to comprehensively review all of my insurance coverages (Ive been a State Farm customer for decades.). Very successful meeting in that I always learn a lot from Katherine, who has always been very pleasantly proficient and knowledgeable. As usual, I left our meeting feeling a lot better about my choices than before the meeting. Thank you very much Katherine.

Joshua Vick Hands down the worst insurance company I have had to deal with. One of their insureds hit our vehicle in a parking lot. There was significant damage. It is now 5 months later and I have had to fight with them about everything. I have been transferred to 6 different agents through the process. Only one of them has been helpful shout out to Patrick in Spokane Washington for being as helpful as he could be. The rest have been absolutely useless! You know who you are Benjamin, Brenda, Lamont, Megan. They dont want to help. They dont listen. They are unreasonable and there goal is to absolutely take advantage of you, and you get nothing. My car hit = nothing other than repair and loss in value My time loss and missing out on work dealing with a damaged car = nothing My fuel spent going to get estimates on repair = nothing my returning to get the repair fixed a second time = nothing my diminished value on my was $50k plus vehicle that now shows an accident on the report = nothing Me without my vehicle for weeks = nothing What you do get for no charge from this company? Rude agents check! Canned responses check! shuffling from person to person check! Loss of time check! Loss of money check! Loss of value in your vehicle check! This company does really check all the boxes. The boxes of a company that doesnt care!

Anton I was recommended to Ms Melinda after gathering quotes from many other agencies. She answered first call and gave me a quote that superseded all others. I highly recommend her with your insurance needs as she is a true professional with quotes that won’t break the bank!

Chip Keen We found Sound Business Insurance after the independent broker we’d been with for 20 years failed to help us when Liberty Mutual dropped coverage for our hotel – not just ours, but all hotels. We’ve never filed a loss claim, and we’ve always made our policy payments on time. Frank Rodriquez and his team went to bat for us. Not only did they help us understand the insurance market better, they were also able to offer us an equivalent policy for a third less than what we’ve been paying Liberty Mutual. My sole regret is that we didn’t find Sound Business when they first opened in 2008.