Kevin Wasson American Family Insurance - Longview (WA)

1 /5 Kory Kranz: One of the worst companies I’ve ever dealt with, no customer service. We had an issue in our wall and when it finally caved in we called them as soon as we noticed it. Doesn’t matter we should of known what was happening in our walls because apparently all American family employees have cameras and sensors in there walls to alert them to moisture…. Must be nice, customer service sucks we were bounced around to several people to deal with our mess. Our agent was zero help he said his hands are tied I just collect your money… he didn’t even try to fight for us… Kevin is a horrible agent and American family is a scam of a company….

5 /5 Amber Ackerson: I am a very "small" customer for Kari-Ann and her staff. I only have my renters insurance through them, but they treat me as if Im the most important customer. Cathy (I think thats her name) who answered the phone today, educated me, reminded me of tasks I needed to complete and treated me as if I was their number one client. I highly recommend Kari-Anns agency.

1 /5 Kory Kranz: One of the worst companies to get your insurance through wouldn’t give us glass coverage on our vehicles, didn’t cover 15,000. Worth of water damage caused by moisture in the walls does not cover mold it’s the Pnw shouldn’t that be a standard… always trying to up sell life insurance. Doesn’t care about us only the money they bring in… go next door to Renee at farmers

5 /5 Crystal Clark: Staff I talked with was very informative and directed me to another place to meet my needs

5 /5 Shannon Rhodes: These guys go above and beyond. AFI seems to beat a lot of other insurance companies on rates, too!