Brady Nelson - State Farm Insurance Agent - Federal Way (WA)

James Izett An excellent team of specialists!! Very professional and dedicated to their work. Rachel Z. is extremely knowledgeable, and was very helpful and patient with both my wife and I as we waded through the sometime overwhelming Medicare insurance options that are available to us. Rachel took the time to highlight each option until we found the insurance that would best fit our needs. After making our selections Rachel followed up with a courtesy call and email to insure we were happy with our final choices. A great team. I would recommend VibrantUSA to anyone that needs assistance with their Medicare insurance. Five Star all the way.

Tyler Shelton Suzanne did great work getting me the information I needed to know and got excellent rates. She was very professional and it felt like speaking with a friend and made the process easy. I got Life, Car & House Insurance. All of the rates are better than expected and saved over $1000 for the year. Shes met all my needs to give me peace of mind. Best experince with insurance agent I have ever had! Thank you Suzanne

Abigail Duck They are blanket gouging the whole state of Washington with car premium increases bc they dont know how to write policies for new Tesla fools. The one claim I made with them years ago, they charged me back the whole pay out over the next year. Truly a bunch of disgusting grifters

Endia Baublits There is no place like the Shappie Agency. The owners and the workers are genuine and you can tell they truly care about you! Where else are you going to find that?

Anita Carr Lester aka Dean, and Cassandra saved me when I was given no notice that my home insurance was being cancelled and surrounding my home. They quickly got my coverage and payment collected on the same day so that there was no lapse in my coverage! Highly recommend Dean, especially after learning he was in the military...I grew up in a military household. I will be recommending Dean and Cassandra to all of my family and clients in real estate here in Spokane!

Rachel Davis Marissa is AMAZING! She works hard to make sure you have the best policy for your situation and budget. She’s very informative and helpful when trying to find the right policy. Her customer service is unparalleled.

Sanjuanita Muniz Josh and his team have been a fantastic resource for me. As an insurance agent myself Ive found that as much as wed like to be a great fit for everyone that isnt always the case. There are circumstances that sometimes prevent me from being the best option for some clients, when thats happened Josh and his team have been so wonderful to work with. I love knowing that clients Ive referred over are well taken care of. He has a bilingual staff which makes his office very convenient for a lot of my referrals.

Stormy Crowe We have been a clients of Jay Gregory for years. I appreciate that he takes the time to review our needs for all aspects of insurance. From Life, Home and Auto they can do it all. I know you can just go anywhere and get insurance, but you cant just go anywhere and get Jays professional knowledge and customer service.

Mariana I had an excellent experience working with Mary. Shopping for car insurance initially felt overwhelming, but Mary guided me through the entire process with patience and care. Her extensive knowledge and dedication were evident as she worked diligently to find a policy that best suited my needs. Mary is not only professional and personable, but she also brings a warm, approachable energy that makes the experience enjoyable. Her outstanding customer service truly sets her apart. I highly recommend Mary to anyone seeking expert insurance assistance.