PEMCO Insurance - Spokane office - Spokane Valley (WA)

Kelly Novy I had a great experience working with this company. The team was professional, responsive, and made the entire process smooth and stress-free. They were knowledgeable, easy to communicate with, and truly cared about delivering quality service. I would definitely recommend them to anyone looking for reliable and trustworthy support.

Jennifer Kilts We have used Propel Insurance 9 of the 10 years we have been in business. I can tell you first hand Michelle Newberg is the best of the best. When I was fooled away from Propel by Ryan at Federated (which I give a negative 5!!! Stay away from Federated Insurance) for a measley savings I did not take into account the whole package you get with Michelle. She knows the insurance industry inside and out. Her knowledge and dedication is PHENOMENAL!! I called Michelle 3:00pm on a Friday and she was happy to hear from me even though I had made the decicion to leave Propel for Federated a year ago. I asked if she could get me insurance by Monday and she worked through the weekend to get this accomplished, which she did! She is top notch, over the top AMAZING! I broke up with Propel but am so happy to be back together!

Hari Kumar Farmer was outstanding on a hail damage claim on our house and auto earlier this year. They worked extremely quickly and efficiently. Their adjusters on-ground and claims specialists over the phone were courteous, patient in explaining issues and making the whole experience as painless as possible during normally stressful times. Their auto adjuster Brad visited our house at 7.45 am to accommodate my 9.00 am office meeting! We are very grateful for it and continue to be happily with Farmers. Maybe other peoples experiences are different in other states, but we have absolutely no hesitation in recommending Farmers to our friends and family.

Giuseppe Rubinaccio John provided great input on my home owners policy specifically addressing the significant increase in replacement costs over the last year due building material cost increases. Additionally, he recommended other products that have provided me and my family solid coverage for most anything life will throw at us.

Damon Pilgrim I always love going into this office! Amazing staff and two generations of insurance expertise mean you’re going to have a great experience and end up with the right coverage. Highly recommend!

Pho Hoang The best customer service I have ever experienced. I was with Allstate for over 10 years; however, my old agent has never explained my policies as well as this new American Family Insurance Agent. Office is well organized and clean, also staff are so nice and friendly. They spent time to review every coverage and find me all discounts I deserve. I recommend this agency to everyone.

Karen Newborn Im lied to.Every time I call aflac about having claim forms sent to me by mail

Ken Weedmark We have been with Boyd Insurance since about 2019. When it came time to cancel one policy and find another for our new home I had the pleasure of working with Tristan. He was able to find us a new policy and was great to work with. He was very knowledgeable and tended to our needs from start to finish. I would definitely recommend Tristan and Boyd Insurance for all your insurance needs.

Anggie Christophers Athena, is God sent she is always there if I have any questions, she takes the time to explain everything thoroughly. The customer service is excellent,Extremely helpful.