Jeff Hamilton: Allstate Insurance - Richland (WA)

Hunter Oldham Went above and beyond to get my home and auto insurance all done. Easy to get ahold of and easy to talk to!

Bri Kauffman He helped me so much!!! He is listed as a local agent in my area even though he is a full state away. He was willing to call me back and help me with my problem and was very friendly. If I could keep him as mine I would. Google does need to fix his location though..

Will Dalke They went above and beyond and drove my paperwork that i needed all the way down to me so i could make my appointment. Thanks!

Terri Ann Charpentier Ron and his team are professional and knowledgeable. Their customer service is outstanding. This is important when you have an actual claim. I’ve been their customer for over 14 years and have had a few claims. One for the house when an ice maker leaked while on vacation and a few fender benders. The claim for the house was the easiest to have processed though it was emotional for me. The house was back to its former self with little inconvenience in perspective now. Ron calls me when I have questions and makes recommendations based on options or new programs available. While not the least expensive insurance, I truly believe you get the level of service you are paying for. I’m staying with Ron Wangelin and his team for the relationship built and the great service I receive.

LeAnne M Pruitt Norma is extremely helpful and managed to help me get exactly what I was wanting/needing. Thanks Norma.!¡!¡!.

Nicole Kefalas I cannot recommend Annette Stacy enough! Moving into a new home is always a stressful time, and juggling all the details of home and auto insurance on top of it can be overwhelming. However, Annette made the entire process so much easier. She was incredibly patient, taking the time to answer all my questions, explain the options, and ensure I felt comfortable with every decision. Her kindness and professionalism were apparent every step of the way. If you’re looking for an agent who truly cares about her clients and provides stellar service, ask for Annette!

David Oh Absolutely Outstanding Service! I had the pleasure of working with Mario for my insurance needs, and I couldnt be more impressed with the level of service I received. Mario is professional, knowledgeable, and incredibly helpful, but what truly sets him apart is his phenomenal responsiveness. I had sent him an email around 10 PM one evening, fully expecting to hear back in a day or two. To my complete surprise, Mario responded in less than 30 minutes response. I was blown away by his dedication and commitment to his clients. In an industry where getting timely responses can be challenging, Mario is excellent. He consistently goes above and beyond. I highly recommend him to anyone looking for an insurance broker who is not only great at what they do but also genuinely cares about providing top-notch support.

Jennifer Kilts We have used Propel Insurance 9 of the 10 years we have been in business. I can tell you first hand Michelle Newberg is the best of the best. When I was fooled away from Propel by Ryan at Federated (which I give a negative 5!!! Stay away from Federated Insurance) for a measley savings I did not take into account the whole package you get with Michelle. She knows the insurance industry inside and out. Her knowledge and dedication is PHENOMENAL!! I called Michelle 3:00pm on a Friday and she was happy to hear from me even though I had made the decicion to leave Propel for Federated a year ago. I asked if she could get me insurance by Monday and she worked through the weekend to get this accomplished, which she did! She is top notch, over the top AMAZING! I broke up with Propel but am so happy to be back together!