Goosehead Insurance - Shawn Soom - Lacey (WA)

Dupea Barbara (Babs) I just called this company to ask for a quote for liability insurance w/SR-22 first the receptionist Christina who answered the phone put me on hold and ask an agent about my request and came back to tell me that they couldnt handle that and I wasnt referred to another company that could and wasnt even allowed to speak directly to one of the agents. Then after hanging up and not satisfied with the response because I thought maybe I didnt give enough information or there was a misunderstanding I called back and was directed to an agent by the name of Nanette? anyway I was told that even though they could write up a quote they thought that my needs might be better met by calling another agency. OK???? I can only assume after that response that business must be so good there that they dont need any new business. On a scale of 1 - 10 I would only give this company a 1 and only a 1 because they did at least answer their phone.

Alberto Del Valle Anna reviewed our current policies and helped us set up our new policies. Her expert and timely advice was critical in getting the best coverage for our needs at a significantly lower cost than our previous insurance company. Five stars aren’t enough to express the level of customer service and professional attention we received through the transaction. Anna had our best interests in mind and ensured all questions were clearly answered. She went a step further by anticipating and explaining the coverages in detail so we could make the choices that will afford us the appropriate protections.

Jonathan Sanchez Great guys to work with, very informative and always planning for the future and whats to come. Would defiantly recommend to family and friends.

Bruce Macdonald When our old insurance carrier doubled our car insurance...we contacted the Davis Agency to see if we could get a better deal. Within a day a two they were back to us and could write a policy for almost half less than the other carrier. We asked if the Davis Agency would be interested in our other policies. Again, in very little time they were back to us with savings on those policies. We couldnt be happier with our experience.

Steve Keller Ariel and his crew are awesome to work with!! They are detailed, informed and thorough. Any claim I have had, comes with follow up and communication until it’s closed. 12 out of 10 recommend Ariel Garza as an Agent.

Scott Hill Jill did a wonderful job taking care of our business’ insurance needs. Five out of five stars.

Jes Churchman We would like to extend a huge thanks to Jennifer @ Sexton Insurance Agency! We were a bit dubious that we would find comprehensive insurance for the various coverage needs a new NPO like ours would need. Thanks to Jennifers tenacious efforts we were able to find amazing coverage for our startup. We look forward to working with Sexton Insurance Agency and Jennifer as our company grows! Thanks Jennifer, You Rock! - The Phoenix Reclamation Project Team

travis westman Ruben goes way above and beyond! He is always there in a moments notice helping me succeed with my new business venture. Thank you Ruben for what you do! World class service is hard to find, however; Ruben gives that kind of service!

Shannon Rhodes These guys go above and beyond. AFI seems to beat a lot of other insurance companies on rates, too!