Davis Insurance Agency - Arlington (WA)

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Mariana I had an excellent experience working with Mary. Shopping for car insurance initially felt overwhelming, but Mary guided me through the entire process with patience and care. Her extensive knowledge and dedication were evident as she worked diligently to find a policy that best suited my needs. Mary is not only professional and personable, but she also brings a warm, approachable energy that makes the experience enjoyable. Her outstanding customer service truly sets her apart. I highly recommend Mary to anyone seeking expert insurance assistance.

ALVIN SMITH Since I retired everything seems to be something I have to figure out but Jesse made this process so easy with insight to what I needed for health care. He even helped to find holes in my wife’s plan that will need to be changed at the end of the year. This was the easiest thing that I have been through since I retired.

Mark Runsvold Highly recommend George Mackie at Conover insurance for any of your employee benefits needs.

Mark Scott I switched to Larry Hall and State Farm 20 years ago. I had a different insurance company and when I needed customer service they told me to figure things out for myself. I have never been to Larry Halls office (I live near Seattle) but Tawnee and Amber always treat me like they know me and State Farm has provided excellent coverage any time I have had any issues (car accidents or my car getting stolen). Whenever I call I find myself telling them how much I appreciate how helpful they are.

Andrew F Best place in town for insurance. Friendly and know what they are doing. Always have your back. Jeff is awesome.

Kim Kardiashan I stopped in during my lunch break and left insured. They gave me cheap car insurance in Seattle faster than I expected. The process was so easy, and they even helped me cancel my old policy.

Maddie I am truly impressed by everyone in Sheila’s office. Each person I have spoken with has been helpful, professional, quick and most importantly accurate. I worked for State Farm and can say that this team knows their business and it shows. They’ve made time to work with my chaotic schedule and have been the best experience that I’ve had dealing with insurance. Jenna got us an updated quote same day and transferred over within 24 hours. Catherine called us after hours to help resolve an issue which was totally unexpected. Thank you!

Mark Milan Ken and Carrie are awesome and have access to the best national insurance and investment companies with a personal and local touch.

Nestor Chavez I recently had the pleasure of working with Adam Hoover from Country Financial while shopping for insurance rates due to some changes in my circumstances. Even though I am not currently a customer, I was incredibly impressed by the experience. Adam was exceptionally welcoming, knowledgeable, and passionate about the insurance products he offers. He provided a comprehensive range of quotes, and although they didn’t work out for me this time, the exceptional service I received is worth noting. I hope to return soon as a customer of Adam. Highly recommend!