Chett Phal: Allstate Insurance - Federal Way (WA)

1 /5 A M: I received an offer from then via mail - did not requested it. Their estimate was almost 1/3 of what I have been paying now. I decided to call them and was informed that this is estimate only and is based on homeowner + auto, not just a homeowner policy. (it does not say that in their letter ) So how they can come up with any estimate, if they have no idea whether I have a vehicle, or what make and model, or how many vehicles. I call it bait and switch and disapprove of those of practices.

5 /5 ROKE DUENAS: This is 1 of the best insurance company I know. Very knowledgeable in what they do and treat you with care, respect and professionalism. I have had the pleasure to meet them in their office. Mr. Chett and his team have answers to your questions. They will tell you straight up with options and not give you the run around so you as a customer can decide if what they offer is best for you. I would refer anyone to them. they will be taken care of. no doubt.

1 /5 Helen T: If I can give them a 0 star I would. These guys are your friends when you sign on with them and pay them for policies, and they are nowhere to be found when you make a claim. In fact, they discourage you from making claims when something happens to your house and stonewall you when you try to make a case for your claim. I am very disappointed in a company that advertises "Youre in good hands." Dont go with them just because they are a big company and "should be more reliable". They are not.

5 /5 Chuck Ramsey: When I was shopping for a new insurance company about 2 years ago I requested a quote from Allstate. This office was very responsive and friendly to work with. They provided different quotes and options, had very competitive pricing, and were just great to work with. We use the Allstate app and let it track our driving which has resulted in quite a savings rebate every year. Overall we are very satisfied.

5 /5 Brandon Na: Ive known this agent for 35 years and hes always been loyal, generous and does his best to take care of his clients and friends. I was happy to hear he would become an agent because I knew he would try to do business in a way anyone would want to be taken care of. Hes hired an amazing team of friendly associates who do their best to take care of everyone like family. Reach out to him or his impressive team if you need insurance -- he and his team will tell you the truth and do his best to get you what you want.