Burlington - Walla Walla (WA)

Dequion Barker Della did a wonderful job! Helped me pick out a gift for my Granny and was able to send it off to her

Jessie Quinn Great shop. Lots of unique pieces and many designed and made onsite! They have a wide range of items at all price points. Even saw some very cool steampunk and nautical inspired designs. Found a beautiful blue sapphire ring that I couldn’t say no to.

Gary Cronce Case by Case response to Patrick’s negative review, First, we are sorry for the loss of Patrick’s mother. We are also sorry to see this review, as we strive to have a positive relationship with our clients. Patrick came into our shop with an assortment of silver, gold and costume jewelry he wanted to sell.      We made an offer, and he negotiated our price up an additional $2,500. We shook hands, he signed the agreement and left satisfied. He even came back in a couple of days and gave us some more jewelry boxes and bags. A month later he wanted to buy a ring back. We gave him a price and he said he would think about it. 4 months later he texted us, called us criminals and said he was going to write a negative review against us, and he did. We ended up giving him back the ring he wanted, he thanked us and said he will try to remove the negative review, and maybe he did. We never paid him $20 for a $1000 gold chain. When you buy something, you expect to make a profit. We paid over $10,000 for the items and have not come close to getting our investment back, perhaps we never will. After being in business for 23 years this is the only bad review we have received. Sincerely, Case by Case Jewelers

Putty Alyssa (Silly Putty) Wonderful experience! I did an online pickup. Very easy and quick process. The ring was a little too big but they were so quick to exchange same day. I will definitely be back again :)

Benafsha Safi they are very good in prices and very good customer service

Hannah Pyun I requested that the jeweler install a Moissanite stone into a custom ring I brought in. It turns out they had to elongate the prongs a bit before putting the stone in so the process was a bit more complicated than I expected, but they did a great job. They exhibited great customer service as well. I highly recommend Swissa Jewelers.

B. T. I have bought a few earrings from this artist. They are very beautiful and crafted well.

The Barbos We LOVE Super Silver! The jewelry is gorgeous and the prices are fantastic. My family has been shopping with them for years. I always stop in for my birthday every year and pick out something special. The people are amazing! So friendly and always helpful.

Cost Turc This is for Susan that’s I am a costumer also I wase there in the shop and I saw everything what happened, the owner wase so nice with her tryng to do a good discount for her a ring with Diamonds that hase the appraisal 7500$ he wase wanting to salle it for her at 4000$ with certificate and everything, and she finds stoped to talk for a wile and the owner wase asking her if she wants something cheaper than that, than to show her some other cheaper rings than she gate angry for no reason, iven by that the owner tryng to apologize with no fault at all anyway like bussines man have to talk nice he did it but the lady doesent stop to talk bad I wase tryng to talk iven with her but si talked bad iven to mee so this staf its always nice to the people and very helpful so we humans have to be more cind one to each others