Brave Insurance Agency Inc - Ephrata (WA)

jane Bell Best customer service ever !

Nebil Mustafa So clean,a little far from the city center, there are noisy in night usually after 12 am in all floor

Bill J Christina was recommended to me by one of my healthcare providers, and she was wonderful. It was my first time navigating health insurance policies, and she did a wonderful job explaining the different pros and cons of the available plans. She asked good questions about my life to help me make an informed decision. Would highly recommend!

Eric P Kat is awesome, I’ve been using her for my insurance policies for years now. When I decided to completely change everything to a whole new set up, and in an impossible time frame she got everything squared away that same day. She always looks around for the best price and keeps me in the know, usually responds in a timely matter, even to whatever random questions I may have. I went with Kat on a blind recommendation from a friend and I’m very glad that I did. 10/10 would recommend.

Noelle Powell Eric May did a fantastic job supporting me to find a health plan. He was supportive, kind, and most of all patient as we navigated through the process together. With the unexpected life changing event I am facing, Eric made it so much easier. Thanks again Eric!

Becca Seim I am so glad I decided to cancel my policy with Geico and move to Von Smith Insurance. Lexi from Von Smith Insurance advise me on what was in my best interest as a new homeowner of a property on the water for insurance and liability. She was very knowledgeable and I feel confident that I got the best price with the highest liability compared to what I had previously. The whole family is a pleasure to work with and I would highly recommend the

Amber Steen Shelby was 10/10! She was so helpful in figuring out my policy and helping me Every step of the way. I’ve always had a family friend do my insurance for me so I’ve never 100% understood everything that goes on with what you need and how much coverage you need but Shelby explained everything so well! I needed an sr22 and from start to finish she explained things and helped me every step of the way, she made it so easy for me. I was so anxious and nervous to call to figure everything out and she made me feel so at ease with the process! I can’t say for everyone that works here cause I just talked to Shelby but if they’re anything like Shelby you won’t be disappointed!

Makenna Scott and his team (Tania is the awesome rep I’ve worked with) have been amazing to work with! I was having a hard time insuring an old home and they quickly got me a quote that was significantly better than what I’d been quoted elsewhere. I was able to get both home and auto through Scott and have had a great experience. They sincerely care about their clients and it shows. Already have recommended them to several people. Thank you Scott and Tania!

Zanthe Justin did an incredible job transferring 6 policies to a new State for us. He was superior in communicating the details of the new policies and always upbeat. He also returned phone calls and answered questions promptly. Fantastic service start to finish.