Zales - Laredo (TX)

5 /5 Jessica Chavez: Great customer service provided by Gracie P. I let her know what i wanted and right away she knew what to show me. She was amazing and very knowledgeable. If you ever need assistance I highly recommend her. Everything went smooth and was in and out quick and with my ring on. Thank you so much for everything.

5 /5 Jorge Quijano: I had a great experience at the Zales in Mall Del Norte! Jaime, the store manager, was extremely helpful, knowledgeable, and patient throughout the entire process. He made sure I found exactly what I was looking for and answered all my questions with genuine care. Excellent customer service—Jaime truly went above and beyond. Highly recommend this location!

5 /5 Gilbert Gomez: **⭐⭐⭐⭐⭐ Five-Star Experience at Zales – Jaime is Outstanding!** From start to finish, Jaime—not just a great salesperson, but a true **VIP-level manager**—made my visit feel incredibly special. I came in hunting for a specific piece, and his **deep knowledge** and **attention to detail** were spot-on. He guided me through every detail, ensuring I found exactly what I wanted—without ever feeling rushed or pressured. What really sets Jaime apart is the **aftercare service**: a friendly reminder before cleanings and upcoming sales. This thoughtful follow-up makes me feel genuinely appreciated, not just another customer on a list. Too often, you get the sale and then disappear—but with Jaime, I know **I’ll be taken care of**, long after checkout. If you want to feel valued, understood, and expertly guided on your jewelry journey, **ask for Jaime** at Zales. Exceptional service, genuine care, and VIP treatment—five stars all around ⭐️

5 /5 Cas M.: A wonderful experience once again! Big thank you to Ary who helped me pick out the perfect necklace as a birthday gift for my mom, and even preparing it in the perfect gift bag. She loved it so much!! Thank you!

5 /5 Nathalie Lopez: Amazing customer service given by Ricky. He was able to help me choose the right jewelry for me with a great payment plan. He was very helpful and kind…loved his energy. 10/10 experience.