Toledo Finance - Galveston (TX)

F L Update : Erica, Cami, and I forgot the next young lady’s name, but they were so patient and helpful to me and ultimately got the issue resolved. I will be staying with this week just really due to how they stayed after hours to really help me get the money I needed. They were really kind and understood that I was just frustrated. I really needed some help so I’m changing my rating to five stars. I will leave the information below just to help others with expectations of new customer accounts. Very disappointed so far. Direct deposit is taking a long time to accept so I’m having to be sent paper checks for my job. Even with depositing the checks at the ATM they’re still being rejected and I still don’t have access to my money. Going on four weeks now I don’t know about you guys, but I can’t afford to go for weeks with no pay. I think it even should be a good manner to at least give me the checks back so I can cash them somewhere else. I can’t even feed my child at this point and they just keep telling me sometime today then that goes and it’s a new day. It truly sucks because I had a prepaid card for probably seven years and never had an issue. Finally decided to switch to a local credit union and this is what happens.

Anastasia Mayer The new property manager sucks she was very rude and is never here to address concerns if your looking for an apartment here in Coleman dont go through GBT they talk trash about all of there tenants and they do go based off credit reports. Also these apartments are not nice enough for the price they do cheap ass repairs. If they dont like you theyll evict the good tenants and keep the crack head tenants. Also if you have any issues dont even bother trying to call them they never pick up and if they do and say theyre gonna talk to someone else about it they wont they suck at communicating within the company.

David Lindsay Save time. Find another bank. Service is as bad as it can get. They charge for many charges other banks do for free. The worst part is service. Far from good, and they dont care.

Sofía Solís I had a great experience opening my account. The customer service was excellent, Rome was especially kind, patient, and clear throughout the entire process. He explained everything thoroughly and made sure I felt comfortable with each step. I really appreciated his professionalism and friendly attitude. Highly recommended!

BRENDA COLIN I want to thank Sandra for helping me get my loan it was a very smooth process and the staff was so nice I would be recommending my friends and family thank you.

N Dolby Very helpful, recommended by many colleagues. See him for retirement planning, other financial advice.

Jessica Villarreal Excellent customer service!!! They were very nice and helpful. Highly recommend!

Kevin Mason I use Graystone for my company’s bookkeeping, taxes, and financial planning. Drew and Britton are both very helpful and knowledgeable on all things finance. Quick response time for all of my questions too