Texas First State Insurance Plus Agency - Waco (TX)

Isela Martinez “I am beyond impressed with the service and professionalism of Home Insurance Agency. From the moment I reached out for a quote, I was met with clear communication, transparency, and genuine care for my needs. The entire process was seamless, and their team went above and beyond to ensure I had the right coverage at an affordable price. Whenever I’ve had questions or needed assistance, their customer service has been prompt and incredibly helpful. I feel confident and secure knowing I’m in such capable hands. Highly recommend to anyone seeking reliable insurance with exceptional customer care!”

Sofia Widjaja I feel secure and confident that Village Insurance will take the best care of my insurance needs for my properties. Bubba and Beverly are just the nicest and professional people to work with.

Simone Adelugba The representative was patient and friendly. She demonstrated her knowledge of different companies pricing. She was able to find discounted insurance for my home and auto. I appreciate her willingness to make sure that I get what I needed.

May Reb I have zero complaints! This agency is always ready to help and answer any questions my family or I may have. They have helped us with both our vehicles and our life insurance. They were patient and made sure we knew exactly what we were signing up for. I highly recommend them to everyone! And a special shout out to Jorge. Ask for him I know he will take care of you for sure!

Awbree Summers Where do I even start??? I can not speak highly enough about my experience with Dusti and Willo at State Farm. We moved here about a year ago from Utah, and we had been State Farm customers for over 25 years, and LOVED our agent, in fact I cried when we had to part ways because we moved states. #whocriesoverthierinsuranceagent? When we did our mortgage we were told by the person helping us set up our utilities and insurance, that another company was our best bet, and that State Farm wouldnt even insure us because we were out of town. To say the least I was weepy. We went with this other company, and have been disappointed from the start, bas they lacked that State Farm "warm and attentive" customer service I had been used to all these years. Then, as fate would have it, because I had a question on a vintage VW we had insured through State Farm in Utah, I decided to reach out to Ms. Wilhites agency just out of curiosity, and within the first few seconds of the phone call with Dusti, I recognized that familiar State Farm family like touch. She asked me if I would be willing to let them quote us and I explained I was told State Farm would not insure us, to which she answered that was not true. Right away, Dusti and WIllo got to work on a quote. They were fast, professional, saved us money, and unlike the other agency, when I called, I was able to get ahold of someone and have someone call me back. If Christmas could be in the form of getting to be back with an agency you love and getting the bonus of having a great team to work with, I would say, I just had Christmas in April. If you need insurance, and are not the wait on the line, push this button or that button for this extension or that extension only to find out you have to leave a message that never gets returned type, but rather like some good ole fashion talk to a human customer service, then run dont walk to Ms. Wilhites agency and ask for Dusti and Willo. If you prefer the run around and some good never ending elevator hold music, they are for sure not the agency for you. Thank you for taking care of these Texas newbies!

Donna Ashworth Cindy was very nice as always Ive been a customer since 1994.

Kristobal Gonzales Good insurance if you have minor

scott thorsen The whole team at Shari Edwards office are all top notch and very good at the jobs they all preform. They treat you like family and are always thinking of the customer first and what needs they have. It never feels like you are going to an insurance agency more like meeting up with friends. This team is the best and am so glad to be a customer of them!!