Texas Farm Bureau Insurance Company - Coleman (TX)

Ivan Francetic I visited this organization seeking an auto insurance quote, and unfortunately, my experience was deeply unsatisfactory. The representative provided a quote of $754.00 without disclosing that the actual policy cost was $554.00, with an additional $200 labeled as a service fee. Subsequently, I discovered two charges on my account: one from Progressive and another for $200 from Y Martinez Agency. Upon questioning the agent, she maintained a stoic demeanor and expressed helplessness. Seeking resolution, I spoke with the owner, Jose Raymudo, explaining that I was unaware of the $200 service fee for a brief ten-minute service. Regrettably, he was uncooperative and declined to refund the money. Had I known about the substantial fee upfront, I would have opted to contact Progressive directly. I caution others to avoid dealing with your organization to prevent falling victim to hidden charges. Obtaining quotes over the phone or from alternative sources seems a more transparent option. It is disheartening to see Progressive insurance associated with such questionable practices.

Vishal Prakash Jackie was awesome great service, quick and reliable thank you Jackie

naomi torres I had a great experience working with Blanca she was very knowledgeable, patient, and took the time to explain all my options in a way that made sense. I never felt rushed or pressured, and they made sure I found the coverage that best fit my needs and budget. Communication was clear and timely, and she truly went above and beyond to help me feel confident in my decisions. Highly recommend Blanca for anyone looking for reliable and honest insurance support!

Lala Martinez OMG! Best experience big shout out to Roxanna she was my agent and was very helpful and kind. She provided me outstanding customer service and support. If you need someone who’s really going to help you, ask for her. I have a learning disability and it’s hard sometimes to understand things and documents.She really went above and beyond and got the best and affordable quote plus explained everything in a way I understood most people aren’t kind like her. Thank you for the support definitely will recommend my friends.

Chadwick Greenlee Photography Breana was so helpful, she was able to get us a good quote and get us some insurance started today within 20 minutes. basically what I’m trying to say is I would give Brianna five stars herself not only her but freeway insurance thank you for getting us behind the wheel insured.

Hope McLaughlin I recently worked with Jorgia Herrin at the Chandler Location and couldn’t be more pleased with the experience. She quickly assessed my needs and found me a much better price than I was paying before. Jorgia Herrin demonstrated extensive knowledge of the options available and took the time to explain everything clearly. The entire process was efficient, professional, and stress-free. I highly recommend Jorgia Herrin to anyone looking for a reliable and knowledgeable insurance agent.

Rebecca Brumfield Andrew Chance took such great care of my notary needs today at this location. I had to file to dissolve a business back in Louisiana and he helped me get all the info correct and updated with the necessary notary stamp needed before mailing off the documents. I was in and out in 10-15mins since no one was in line. All the other reps were super quick at accommodating their members’ needs. Great job, and thank you for the mindful conversation, Andrew. Yall have a solid and supportive team going!

Lainey Pennycuff Very friendly, quick and easy to work with! Made the process very easy and simple! Answered all my questions throughly and quick, also quick to respond and answer back! Will be using him forever!

milton poehler I have recently received several quotes for auto insurance, all of which have been at least 60 to a hundred dollars more then what i already pay. The ladies are so nice and helpful at this location and have asisted me with my automotive insurance for 3 years. I would recommend them.