Ou Zhang I had a fantastic experience working with Wei at Farmers to secure auto and homeowners insurance. Before meeting with Wei, I was overwhelmed by the options and unsure where to even begin. They patiently walked me through the different coverage options, explaining the nuances of liability, comprehensive, and collision coverage in a way that was easy to understand. I especially appreciated their help in understanding the implications of increasing my deductible – they showed me the concrete cost savings and helped me make an informed decision that best suited my budget. They also proactively identified a potential gap in my homeowners coverage that I hadnt considered, saving me from a potential future headache. Weis responsiveness was top-notch; they answered my emails within the hour and were always available for a quick phone call. I highly recommend their services to anyone looking for a knowledgeable, responsive, and genuinely helpful insurance agent.
5 /5
