Guardian Agency - Boerne (TX)

Nathan Costilla I truly appreciate Ms. Debra Pena and Michelle. They went above and beyond for me during several difficult times in my life. Instead of being workers that put their interests above what is true and right, I really feel they choose what is good and honest. They offer services and take the time to explain them. I didn’t feel tricked when they assisted me. I hope they receive the same kind, respectful treatment that they have shown me. They returned my calls, heard me out repeatedly, and did as much as they reasonably could. I feel they do their best at their job and that’s all I can ask for. Thank y’all so much for assisting me during hard times.

Michael Hall Jessica is amazing. Browning insurance is my agent for life. They earned it.

Teri Champlin I have used Union Insurance for many years, you could not ask for a better Insurance Agent than Mark Johnston. I currently have life/home/car insurance with him, any claims that I have had, have been handled quickly and he goes over an above making sure his clients are well taken care of. I have been so pleased with this agency. Rest assured whatever your need is he will go out of his way to meet or exceed it.

Klint Newton These days, I dont expect people to do what they say theyll do. If someone says theyll send an email or get back with me today, I expect within three days. That is not the case with Charlie and this Farm Bureau team. Every time Ive needed something, they get right on it and deliver ASAP! The service is unbeatable!

Brenda Douglas Pay out is great but customer service is terrible

Chantanapumma Nina I was having trouble finding an insurance provider for my rental property but thankfully I contacted Ryan Everet Insurance. Michael reached out quickly, and the entire process was smooth and fast! He was great at explaining my options and kindly walking me through the steps. My only regret is that I didnt contact them sooner!

Jesus Herrera Had my insurance here but not now...

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

raymond howard This man gos out of his way to help his clients, I would highly recommend him for all your insurance needs.