What Clients Are Saying Texas Affordable Insurance (GG)
5 /5 Delia Diaz: Great rates with amazing coverage! Im so glad we called a local agent vs calling corporate. We had a much better and less "scripted" experience. We spoke to Maribel at ext 110 who gladly answered all of our questions and got us an amazing deal on our auto policy! :)
2 /5 Ashley Salazar: They have fair prices , the ladies r nice and bilingual, but I had move to a insurance since they wanted to make it higher , go to freeway I good a good quote, $70 less of what I was paying here
5 /5 Ruth Contreras: Excellent customer service. I called and left message. my call was returned immediately. I had to go in the office and all the staff was so helpful and smiling. Awesome office vibes.
1 /5 Jason novak: Nothing but problems from day 1 they over charged my card not once not twice but 4 times then they sent a agent to my house with out even calling or even let us know they was coming and they tell me to replace my roof that is less then 5 years old and cancelled my policy when I refused after taking my deposit and the first 2 payments so I get another policy with a different company through them and had to get wind damage from another company through them so now that 2 different companies 2 different payments well my realtor said they never sent the proof plus it wasnt enough coverage to cover my house and they never showed proof of the wind damage policy other then it being taken out of my bank so now Im out of 3 down payments and the few months I paid before they canceled my first policy lesson learned
5 /5 Carolyn Adams: Very professional and friendly , I honestly can say nothing bad it’s been a great experience
David Muthiani Liz was very professional,friendly and knowledgeable. She explained differently coverages and benefits and I was able to make an informed decision. I am a happy customer!!!
oscar garcia Dealt with many insurance companies and all just seem to care but never go the extra step. Today I called and had the pleasure to speak to a gentleman named Jose. He was so helpful, patient and shared his knowledge with me without having to ask. He made sure I received all the help I needed an more, talked to me about home and life insurance that really has me thinking. Most definitely will be staying here.
Erica Flores This origination deserves 0 Stars wish I could give it a negative 5. Nothing but employees who dont want to work or hate there jobs. So sorry hunny but if you dont like your jobs go find a better 1. Nothing but boogie Bit*hs up there who stand around not wanting to help anyone. Every time one of there OWN CLIENTS walks in there. All there employees do is look @ each other as of to see who is going to help THERE OWN CLIENT as if its a punishment. Plus to make it even better the hang up on their phone calls blaming the internet or saying there having issues with it when nothing is ever wrong once you show up in person. Ridiculous hate to see how they would handel an accident call... This is not the best insurance company after all!
Oliver Marx I was hesitant and confused about the steps I needed to take in order to figure out how to file a claim and if I should. I called the office at 3PM on a Saturday and was transferred to Michael Whorton who answered his cell on his personal time and he was more than happy to take my call and explain the entire situation to me and what steps to take. He referred me to exactly who I needed to talk to and made me feel much better about the entire situation. If youre looking for someone who will drop everything theyre doing for good service, call Round Rock Wharton Insurance.
Gricel Cruz I called today to get insurance for my vehicles. Had great experience and professionalism of Gabby and Edith. Not only did they got me all the info I needed but also called me personally to make sure I was getting the proper information. Thank you both!
Brenda Whitaker Ray is so caring and helpful. He helped find me the best rate and was there through the whole experience, always available and answered every question. I can’t say enough good things about him. Best agent ever!!
WCW Excellent attentive team of experts who make sure our insurance needs are both met and competitive. Always available, knowledgeable, and customer focused.