R&A Insurance Agency - Irving (TX)

Sergio Almaraz My friends and I have been with Castillo Auto Insurance for two years, and theyre very friendly and have lower rates than other companies. I highly recommend them.

Yesenia Cabriales This location has great customer service the agent there is always with a great attitude. Always smiles and carries a conversation, doesnt make you feel awkward. The total opposite of my previous insurance with A-Max insurance. I had my sister switch from Pronto Insurance as well because Amco has very good rates. :)

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Logan Jain I was shopping around for cheap car insurance in Austin and landed here—glad I did. Great rates and easy to work with.

Josh Le Jeune Best customer service I have ever experienced. I used the app to get roadside assistance, before they could find someone to help Demetrius was texting me to make sure everything was ok. Demetrius- you my dude!!!

John Process was quick and easy. Sara done an awesome job for me and my family.

Connie Perez Xavier Pena Insurance Agency is a wonderful place to get your insurance from. The customer service (Cecilia) has been wonderful every time Ive ever needed to contact them about anything. Theyre extremely helpful and can take care of any questions or issues you might have. I would HIGHLY recommend them to anyone looking for home, auto, or any other type of insurance.

Cecilia Rubio Mr. Clinton Sawyer is very kind.

Julian Olivarez Without a doubt, this has been the best customer service experience I’ve had in a long time. From the very beginning, State Farm stood out as the most affordable option among several providers I considered, but what truly made the difference was the outstanding support I received from Maria. She was not only knowledgeable and responsive, but also incredibly patient—taking the time to walk me through every detail and answer all of my questions without ever making me feel rushed or overwhelmed. Her professionalism and warmth made the entire process feel effortless and gave me complete confidence in my decision. I genuinely feel like I’m in good hands and I’m looking forward to being a State Farm customer for many years to come.