Steven Doucette: Allstate Insurance - College Station (TX)

Aimee Smitherman I have insurance through another agency, but I had the pleasure of dealing with a few of the agents employed here. They took the time to explain things to me and actually pointed out my best deal was somewhere else. Ive heard so many complaints from various people about insurance in general, but having dealt with a few poor companies in person, I can guarantee that the Tommy Potts crew are nothing like that. They are extremely helpful and even bend over backwards to make sure they help you as best as they can. Some people just dont understand how the agents have rules they must follow and cant give things away for free. As long as you take the time to actually sit down and talk with someone about what you are looking for, or what you are needing (in a calm manner without copping an attitude or passing the blame off your own shoulders), then 9 times out of 10 they will be able to help you. That is how the Tommy Potts crew works. If there is a way to help you, they do it. Next time I shop insurance, I will start with them, yet again. Thanks especially to their receptionist, Natasha, who is pleasant to speak with, and extremely knowledgeable. She was able to get me the information I needed to make an informed decision! Rock on, Tommy Potts and gang!

Gary House State Farm has been my insurance company since 1993. In 29 years this company has served me and my family well. When you walk into Jan Alford’s office expect a warm greeting. Jan will make you feel like one of the family and will go above and beyond to make sure you and your possessions are protected. There is no substitute for dealing with people you know and trust. That is Jan Alford and that is State Farm. Gary House

Perla Torres Veronica is the best Insurance agent in Lubbock. Super caring and always there when you need her. We have been using her services for years now and has always been there when we needed her.

Berenice Llanes I was so impressed with the level of service I received. The agent worked closely with me to ensure that I got the best coverage possible and they were quick to answer all my questions. I feel confident knowing I’m with a reliable company.

Happy Phantom David was awesome! I called late, thinking it was going to be a hassle to get a new policy quickly but he took care of me right away. He made everything easy and he made sure I understood everything about my policy. Talking with David was a joy. He not only made sure my needs were met but made the conversation fun too. I would definitely recommend this office to anyone looking for a new policy!

Roberto Perales Really good services they take time for help me so thank so much

Rhonda Roberts Awesome would recommend her insurance..

Donald Alexander Working with the Williams Family Insurance has been a stress free experience and I would gladly recommend them to family and friends. I had an unfortunate mix up in regards to my homeowners insurance and my mortgage company. Melissa contacted my mortgage company herself and got everything sorted out. I’m highly pleased. Casey was a huge help as well.

Christie Cochran Great customer service and friendly people.