5 /5 David Powell: Once again, my insurance agent has been excellent! I have called on Julie Washburn on numerous occasions during the course of our long association with Shane Olivers office. Julie has always been courteous, professional and very helpful. She has always been able handle my issues in an efficient manner and I am very pleased with the service. We plan to continue our association with the Shane Oliver office, especially with Julie for many more years. She is a pleasure to work with!