Shader Jewelry & Gifts - Houston (TX)

El gato Negro Great customer service and the store manager is awesome. Great help and service!!

Dung Le I trusted James Avery that they would actually put the right pendent in. And no I did not order cowboy boots. I give them 2 stars because when I went the woman who helped me was very kind. I could give 1 star because now I need to go back tomorrow to get the right gift I was going to give. The manager needs to train whoever packaged this and have a system for curbside where they show you what you purchased before putting in the back seat. Overall, this is managements fault and the people who put the necklace in the bag. I should of checked right away when they gave it to me but it’s okay. Train better for the holidays is all I am saying. If they gave me the wrong gift I’m sure another customer got the wrong gift. Update: Darlene helped me with this situation and gave me better explanation to what happen. Thank you for your help and being kind.

Julia-Marie Reyes This a true family owned operation. The KINDEST people work here and they really treat you like family! I have had jewelry repaired here and most recently they created a custom ring that has three generations of stones. The craftsmanship is incredible and the photos don’t do it justice!!!! I will be a lifelong customer here! Love you guys!

Russell Rivers These folks are truly wonderful and talented people. I first bought a custom initials ring from them at the Houston livestock show and Rodeo a few years ago and was heartbroken when I lost it. Well for my birthday today I decided to make the trip to Fredericksburg to get a replacement. After hearing that we had driven from Houston just to buy a ring from them they offered to wave the sales tax as well as include a free cleaning cloth. She also offered water and snacks for the drive back. I had a great experience and the hospitality as well as the quality of the ring made it well worth the trip. My wife and I can’t say enough about this place. If you want an authentic piece of handmade Texan jewelry then you need to look here!

Josh Reyes Tony was absolutely amazing! His customer service is truly remarkable. I left feeling confident that the engagement ring I chose was the right one. I won’t do any purchases without him. Thank you Tony and thank you Kay Jewelers for having such amazing rings!

Nathan and Melissa Henderson I recently had the opportunity to purchase a wedding gift from a registry at Neon Moon! I am not a shopper, by any means. Lesa was knowledgable and so much fun! I enjoyed her, and the store that I purchased a BIRTHDAY gift for a friend. This store is a hidden jewel and a BIG must for out of town shoppers too!

Nikki Venturo I took my ring in to be re sized and have a crack fixed. They didnt re size the ring and u can still see where they attempted to repair it. I will not be taking anything else here. Also the repair was high almost $50 to repair something tht wasnt

Leandro Ferreira I had an excellent experience purchasing a watch from Bradley. He was professional, honest, and very easy to work with throughout the whole process. The watch was exactly as described great quality, in perfect condition, and at a fair price. Bradley communicated clearly, answered all my questions, and made the transaction smooth and stress-free. I really appreciate the level of trust and reliability he showed. Highly recommend Bradley if you’re looking for someone dependable to buy from.