Sevendipity Jewelry Manufacturing - El Paso (TX)

Alejandro S I’ve been shopping at James Avery for over a decade, choosing it for special occasion gifts because of the consistently excellent customer service and respect I’ve always received. Today was especially memorable as I had the pleasure of meeting the store manager, Nathan “Nate.” Without going into the details of the issue, I can say that Nate went above and beyond—returning my call promptly and resolving my concern with professionalism and care. He was kind, patient, and understanding, truly embodying the qualities of an outstanding store manager. Thank you, Nate, and the entire James Avery team, for continuing to provide such exceptional service.

Theresa E The first thing we noticed and appreciated was the excellent customer service from employees behind the registers. They greeted folks as they entered and exited the store. It does makes a difference. The store also has a nice selection of products. Thank you Kerrville JC Penney!

Tatum Galindo Very pleased with my new anklet. Melanie was kind and very thorough with her work. Looking forward to getting more jewelry from her in the future. Highly recommend

Jennifer Beagley I can’t recommend Amanda enough! We had an overall wonderful experience here. I wanted a yellow lab grown diamond and Amanda found so many for me to look at and helped me pick the perfect one! She also did a great job of offering tips and ideas while still letting me design my ring exactly how I wanted. Amanda moved as quickly as we wanted; no rush or pressure. Once we picked the design and diamond we got the ring super quick as well. The ring is absolutely flawless and exactly what I hoped it would be.

Earlene Tyson Each employee I dealt with was very knowledgeable and helpful. There was no pressure exerted, only a desire to help. Upon leaving the store, I felt as though I had made new friends! The work I had done was exceptional and I will continue to do business with them.

Desiree Jimenez My go to jeweler for the past 5 years! Like they say, "You get what you pay for." Great quality.. Long lasting jewelry!! I have purchased gold and silver over the years. I get so many compliments. The quality and not to mention the care the employees have expressed. Thank you for the hospitality over the years!

Wes Madsen Ali is super friendly. He always goes out of his way when I ask him a million questions. The price for all jewelry and watches is more than fair. He has a great team of associates who are also willing to help. It dosent matter if its lots of gold and diamonds or small silver chains they are all willing to help. Even if you want to just browse their selection, you will get nothing but friendly smiles and lots of information. Thanks ALI!!!

Angie Whitn This shop has an awesome selection of crystals! The displays are arranged beautifully, so it was a treat to browse. The owner is very nice and knowledgable, definitely a great spot if youre a crystal enthusiast like me :)

Domonick Stewart Mo was extremely educated in his craft. Answered every question that I had professionally and with honesty. We were able to strike a great deal with my trade in and he even made adjustments to my watch band for free while educating me on the overall operation of my unique watch. Highly recommended!

Bonnie Knecht After going one other place and not being pleased, I came here to Colliard to inquire about a ring repair. Unlike the first place, I was quoted around half the price and my ring was carefully inspected for its setting and condition. The repair work needed was fully described to me And all my questions answered. The turnaround time was good, the price was fair, and the service was personalized and knowledgeable. I picked up the ring today and I’m very pleased with the quality of the work. While there, my wedding ring and earrings I was wearing were also all cleaned and inspected.ute was helpful and delightful! I would highly recommend you check out this jewelry shop and give them your business.