Rukus Gold And Silver Experts (Diamond - Joyas De Oro 10k 14k 18k, Jewelry Repair, Cash For Gold) - Dallas (TX)

Daniel McCarty Fantastic work. Worked on several items that were deemed “unworkable” elsewhere. Cut through the BS and was super transparent about pricing and work. Guaranteed the work, and when a minor issue arose stood by the guarantee and corrected work for no additional charge. Worked with foreign and older pieces without any issue. Willing to undertake creative/extensive revisions and repairs. Also, incredibly accessible and promptly communicated. Truly 10/10 experience.

Vy Chen this location is awful DO NOT WASTE YOUR MONEY HERE. i went in for a chain and to have a charm engraved, not only was Michelle N rude and unhelpful but the store’s machine didn’t work and my charm had scratches everywhere. my first attempt on engraving the charm was handwritten, a pretty decent size and written within the perimeters. the machine had completely FLIPPED OVER my charm and was writing everything all over the place. they let me redo it again and recommended i used the text setting, which completely ruined the whole purpose of coming in, where i wanted to hand write something but after seeing what happened i settled. i saw the worker pull out another charm from the drawer, where it was completely scratched up. even after using the text setting the charm FLIPPED OVER ONCE AGAIN and looked NOTHING like what was shown. it is completely illegible and looks like chicken scratch, and there is suppose to be a heart written on it????? only after i spent my money and wasted my time the worker THEN AFTER informed me that they have been having problems with the machine, why sell me something that you knew didn’t work?? and people were unhappy with???? i’m upset i wasn’t informed of the issues they had beforehand and how i couldn’t refund this scam. i will never be returning and i hope the worker is retrained thoroughly on customer service and letting them know of any precautions before they spend their money.

Anibal Ortiz Velazquez Thank you Ali. It is a beautiful birthday gift! Great customer service, very kind person, helpful and good prices. Thanks!

Nas214 Lori was really helpful and kind, great pieces with affordable prices for all occasions!

Abbie Gonzalez I had a fantastic experience with this jeweler, From the moment I walked in, I was treated with such kindness and professionalism. They took the time to understand exactly what I was looking for and helped me find the perfect piece. The quality of the jewelry is outstanding truly beautiful craftsmanship. My custom piece is amazing ! I also appreciated how knowledgeable and patient they were throughout the process. I highly recommend them if you’re looking for unique, high-quality pieces and exceptional service. I’ll definitely be back! Thank you Afzal !!

Kimberley Garcia Excellent service! They fixed my bent ring in minutes and at very low cost. I am beyond pleased!

Richelle Dodds Dennis was so helpful and kind, when I walked in he greeted me right away and helped with my old Yurman necklace that had a broken clasp. Not only did he fix it on the spot, he shined it and provided a new pouch for me to carry it home. Excellent Yurman location.

Shanna Hollingsworth For years I’ve had 3 beautiful diamonds I stopped wearing because they just didn’t fit the person I am today. Every time I looked at them they represented my past. When I walked into Red Tree and spoke to Sean, I explained that I need them to represent the woman I am today. We discussed a ring that would hold my 3 diamonds and I wanted to add sapphires. Sean introduced me to Ceylon Sapphires. The most gorgeous sapphire in my opinion. An amazing cornflower blue. Sean did a rough sketch on what we discussed and already it was perfect on paper. I followed up with Gary, who’s the craftsman behind the ring. He gave me options on how the ring could look, traditional, modern, or somewhere in between. They gave me a number of Ceylon sapphires to choose from. And with their expertise, we chose the most beautiful sapphires to enhance my ring. Working with Sean and Gary was the result of true craftsmanship. When I picked up my ring, I was overwhelmed by the beauty of it. Those 3 diamonds that once were hidden in a drawer, now shine brilliantly. This ring is who I am today. Thank you Sean and Gary, you two are truly gifted at what you do.

Diego Mateo I had a great experience shopping for my first ever watch with Ken. He seemed very knowledgeable and was very patient with helping me make my first purchase.

Jennifer Y. Stopped by to get a quote for a bracelet that needed to be fixed. They not only quoted it on the spot but fixed it in less than five minutes! The two gentlemen there were really nice and professional but also very honest and humble. I am lining up all my friends and family to come here for all of their needs cuz this was really the best experience I have ever had at any jewelry store. Highly recommend!! Conveniently located inside Zion Market - across from the registers.