1 /5 Gisel Gonzalez: This place is a scam I had 2 people in different places check a bracelet that my husband purchased for himself and both places said it was not real that it was reactive and was cut with metals to make the product have weight . When he purchased they said it was 14k and we paid as such .
5 /5 corey fitchett: Just got a bottom grill done here. Came all the way from Denton. Unbelievable quality and service!!! Jr completely bodied it from molding to fitting!!! He was very attentive to even the smallest details. Got it exactly an even better than what I wanted!!! Had small problem he called me instantly and resolved it. The end product a 6 piece bottom grill done to perfection!!! You want quality work, great prices and professional service go check out Jr at Rosales Jewelers. Will definitely do business with them again. They have two locations too!!! Dallas an Irving. Go get hooked up!!!!
5 /5 Nayeli Garcia: Rosales Jewelry is a great store to get gifts for birthdays, anniversary, valentine day gifts and etc.….. I recommend this store to everyone not only do they have outstanding customer service! But they also make you feel welcomed. They will also work with prices and making sure you walk out satisfied with your purchase I will definitely go back :) Thank you for the great experience.
1 /5 Imelda Cassandra: Leaving 1 star because I can’t put zero, the WORST most UNPROFESSIONAL jewelers ever!! They lie to you about real diamonds and real rings, they are a scam! Do not shop here, they are a scam!!
1 /5 Mary Jimenez: Avoid doing business with her. She does not care about customer relationship and significance of the purchases. The lady gives horrible customer service. My sister ordered a graduation ring in 2017 and delayed delivery date without notifying us. She never communicated anything until we would call to find updates. We gave her the benefit of the doubt and ordered my brother’s high school ring this year. She messed up by putting the wrong name and got it delivered. She knew of her mistake and failed to notify us. We went to pay off ring and pick up and she said that it was okay since many people wouldn’t see the side of the ring with misspelled name. She said that while laughing. We asked her to send it back to correct the name since it was her mistake and not ours. She called us back to tell us she wanted us to pay more money to fix it. She had the audacity to say we had to pay her so she wouldn’t lose any money—for her mistake.
Melissa Kumnick Walking in, you feel like royalty! I went in to have some jewelry repaired and I was able to meet Louie, the founder of Louis G. He shared his wealth of information on jewelry and I knew immediately I was in great hands! He and Rose are going to create some pieces for me from old rings I have and Im beyond excited! My mom bought a stunning necklace and they gave her an amazing price. Make sure and go see them. They are amazing. Please make sure and go see them!! Theyre the best!
Ruby Ortiz Best place to get your jewelry! Amazing customer service! Always so helpful! I have brought a lot of different items for myself and my children and they’re always very prompt and the communication is outstanding. Prices GREAT! Come in and check them out!!!
Mitchell Ramirez Tristan was so helpful and pierced my daughters ears and made her very comfortable. He was very professional and knowledgeable. We were very pleased with our visit and would recommend this place to get an ear piercing.
Kelly Baker Bought several pieces from their Longview, TX Mall location. Stormie and the entire sales team have always given me personalized shopping attention. Not once did I feel pressured to buy. They took time to understand my goals wants and needs to ensure I got exactly what I wanted. I was given several purchase options. Prices are fantastic.Thank you for providing additional savings with the military discount. They also keep you in the loop during the repair process. I’ve purchased at least 5 pieces and will be back for more.
Vanessa Mata Experience was very pleasant and welcoming. Was first greeted with a hello walking in and then was politely approached to see if i needed any help. girls working were very helpful and friendly!