Regional Finance - Laredo (TX)

Donielle Lester I recently worked with Gladis Diaz to secure an auto loan, and I couldn’t be more pleased with the outstanding service I received. From start to finish, she was professional, attentive, and incredibly helpful. She took the time to understand my needs, answered all of my questions with patience and clarity, and made the entire process smooth and stress-free. Her dedication and expertise made a big difference, and I truly felt supported every step of the way. I highly recommend Gladis Diaz to anyone looking for reliable and top-notch service!

Cesar Domingo (LosCesars) The staff is amazing. Thank you Linda for all your help

Adrian Olivarez I dont even want to continue at this bank anymore. Seems like almost every customer service representative is rude. I remember waiting 20 minutes before closing (I didnt realize they closed at 430) to talk to a loan specialist. She sees me waiting as she talks to her collegaue as I and had further questions about my account. As 430 draws near, she escorts me to the door and says I can email her questions. Being in customer service for 20years, Ive never known to kick someone out during business hours until you remedied all customer questions. Beware banking here. Can be unprofessional

Darby Walker Best insurance rep/agent I’ve ever worked with. She handles my business insurance. She will be out of the office and still manage to have my needs met and exceeded. She’ll reach out to you when your policy is close to renewal and see if there’s anything that needs changed or addressed. I’d give her 10 stars, if they’d let me.

Elfycorn My fiancée and I had a wonderful experience at the Sherman Tx check n’ go, thanks to the excellent customer service by Dabney.