Prosperity Bank - Crockett (TX)

1 /5 Catina Brice: The Branch Manager Cathy Crawley had no desire to assist me resolve a business concern. I had to contact customer service to get assistance. Prosperity has a Diversity Policy that I feel is not followed by this branch. I would not recommend opening a business account with this branch.

1 /5 Melissa Myers: I was in banking for over 12 years and worked my way up from a teller to an assistant branch manager. Look at the picture. Not happy with the customer service from here. The branch manager refused to accept this money because it was "mutilated." According to the US Federal Reserve Bank in St. Louis, this money is not considered "mutilated" because "Mutilated currency, refers to a note that has been damaged so badly that 50% or less of it remains, or its condition is such that its value is questionable. " I was given a printout to send the money via registered mail, return receipt request to the Dept of Treasury or the U.S. Mint and Id receive a replacement in 6-36 months. In other words, they didnt want to have to take the money. (Sarcasm) Thats some great customer service!

5 /5 Andrea Pillars: I do my deposit drop everyday for the business I manage! The ladies there are always so sweet! Vicky has got to be the sweetest teller around! On top of that, there is hardly EVER a wait time AND they are one of the few banks around that still give out suckers to the kiddos! All around, my business chose the right bank to bank at!

1 /5 Brittany Graham: Front desk lady didn’t help me, I asked several questions and she answered rudely with 1 or 2 words. Definitely not coming back! Makes me not want to come to Crockett for that matter.