Pandora - Laredo (TX)

Ciara Conway I had such a wonderful experience with a repair at this business. My antique ring looked flawless when finished. They also restrung a unique Native American crafted necklace that belonged to my father. Jason and Nichole are so kind and accommodating. This is a multi-generational family owned jeweler and I’m so happy to have found them. This is the kind of business that makes San Antonio special.

Jason Nordman I had a watch sized today and they did an amazing job. Very kind, quick and price was very fair. Thank you!

ART0103 Wendy was an absolute delight and we need more people like her working retail, Diamonds Direct you are very fortunate to have her on your team! I brought in my ring for a cleaning and repair and she got that taken care of for me very quickly. I then told her that I was interested in upgrading my ring and she listened to what I wanted and made great recommendations. Thank you, Wendy, I can’t wait to see the final product!

Susan Orr I love this store! They always have something I want because all their merchandise is so cute. The staff are always helpful and kind. Ive had one piercing done there and it was perfect! Great store!

Taylor Day If you have ANY jewelry needs at all , adding charms to a bracelet, ring repair , etc.. go here ! The people are so incredibly nice and make you feel like your needs are their top priority.. it’s also very nice and clean inside. Will use again !

nina tamez Yessica was amazing! Helped me and finance try on all the wedding bands and had great advice and patience. Amazing sale experience!! We will be back for sure!

Amber Day Everyone in the store was so nice and welcoming. Hailey helped me by providing so many options and giving me specifics in the products. She was so kind and pleasant to work with. I will be returning!

Jack Ishmael Fantastic! Got fitted for two watches and was out in 15 minutes. Great guy, I highly recommend

Darlene Cole What an amazing and blessed experience at Texas Jewelry. Our son in his 50’s has Alzheimer’s and wanted a watch fitted to his wrist. Rarely does he ask for anything but as a once brilliant man who collected watches, he has a love for watches. Kirk, Mary, Michelle gave him such a perfect experience. As we left, though he rarely speaks, he said, “That was so much fun” ! Made my heart happy and brought tears to my eyes. What an incredible team that went overboard to show integrity, respect and care! Thank you!!!!

Vy Chen this location is awful DO NOT WASTE YOUR MONEY HERE. i went in for a chain and to have a charm engraved, not only was Michelle N rude and unhelpful but the store’s machine didn’t work and my charm had scratches everywhere. my first attempt on engraving the charm was handwritten, a pretty decent size and written within the perimeters. the machine had completely FLIPPED OVER my charm and was writing everything all over the place. they let me redo it again and recommended i used the text setting, which completely ruined the whole purpose of coming in, where i wanted to hand write something but after seeing what happened i settled. i saw the worker pull out another charm from the drawer, where it was completely scratched up. even after using the text setting the charm FLIPPED OVER ONCE AGAIN and looked NOTHING like what was shown. it is completely illegible and looks like chicken scratch, and there is suppose to be a heart written on it????? only after i spent my money and wasted my time the worker THEN AFTER informed me that they have been having problems with the machine, why sell me something that you knew didn’t work?? and people were unhappy with???? i’m upset i wasn’t informed of the issues they had beforehand and how i couldn’t refund this scam. i will never be returning and i hope the worker is retrained thoroughly on customer service and letting them know of any precautions before they spend their money.