Originals-Jewelry & Fine Gifts - Austin (TX)

1 /5 Vernet Malakyar (Mal): Brought a watch to have a simple battery replacement because it was recommended from the manufacturer and was purported to have the right tools. The person scratched the back of the watch horribly and put in a used battery that maybe works. When confronted they blamed it (lied to my face) on wear and tear. I had just inspected it before handing it over 2 minutes prior. Such poor service I don’t recommend anyone step foot in this place. What an utter disgrace. The lack of respect is mind blowing.

5 /5 Sierra Romero: Super picky jewelry person here, to the point where I make a lot of my own casual wear and feel like an appendage is missing when I have to part with my wedding set. That being said, I needed my rings (three) to be sized and wanted to support a small, local business. I am so glad I did! While he is kind of short in conversation, the jewellers work was stupendous and he was polite. My rings came back sized perfectly and polished like new. The best part? He was leaving town three days after I dropped off my rings, so he made an effort to try to complete them for me before he left. And he came through! I know where Ill be taking my jewelry for sizing/repair and who Ill go to for custom work now! People, its hard to find trustworthy and skilled craftsmen with all the big chains around nowadays. So do yourself a favor, and go to Originals instead.

5 /5 Thing 1: Really cute shop with good vibes. Definitely coming back soon.

5 /5 Eric Mares: I had to up-size my college ring and I had been referenced to Originals to do just that. I did not know what to expect from the aftermath of the ring. After a short few days, I was presented with seamless, quality work that my jaw dropped. There was no hint that the ring was cut and put back together at all. It was touched up with class and as clean as ever before. Basically restored to its original shape back from 2019. 11/10 will recommend.

5 /5 Karin Montero: He is kind and honest, plus he does exquisite original work! I highly recommend him.