New World Jewelry - Dallas (TX)

Elizabeth Ashley Buck MJ was so caring and sweet to me today. I have never had anyone care for my jewelry as much as I do. She inspected my bracelet for the charms to make sure they were placed properly on my bracelet correctly, and found that my clasp was wrong and ordered it to be corrected when my new charm was placed. I have never had this done to my bracelet before. MJ then helped me with an exchange of my anklet, and painstakingly counted each little heart to ensure my charms were replaced perfectly spaced, and perfectly positioned; counting 20 of them between each charm. Then ordered each of them to be placed on my anklet with the correct silver smaller pieces so they look and feel better. The original silver connectors were the large ones intended for the bracelets. In all my years of purchasing jewelry from James Avery, I have NEVER encountered this level of customer service. Correction, never in my life, have I been treated so nice. Turned my day around in an instant. This will be my store now and forever.

DONALD ROE I really appreciate their help in customizing me and my wife’s jeweler. It was a great price and done in a timely fashion. Thank you guys soooo much. I will be back very soon to buy more jeweler !!! Thank youuuu

Mike Bee Went in to get a new battery for my watch. There were three ladies working there, and all three of them were very friendly and with big smiles. A very classy store on all levels.

RogueHTX We just had my daughter’s ears pierced here, and the 2 ladies that did the piercings were so awesome! My daughter was nervous and they hyped her up and made her feel like a superstar! I can’t say enough about this place. So happy that I took my daughter here. I can’t remember the name’s of the 2 ladies but thank y’all for making her feel so special!

Hunter Lewis I went in looking for the perfect engagement ring for my now fiance. When I got there, Stephanie C immediately got to the important and practical questions, but also stayed patient enough with me to make sure I felt comfortable with every little thing. After a lot of discussion on the specifics, I ended up going with a custom made ring with all of my fiancés needs and tastes met with flying colors. She loves it and I still catch her admiring it all the time. We also went back for my own engagement watch that Im wearing and showing off every chance I get. I will be going to Stephanie C for each and every piece of jewelry I get from now on.

Dax Havrilak Right up front with the prettiest jewelery and shiny rocks. A preferred gift shop for the fancy pieces of Renaissance Faire jewelry. The owner also has an auto-clave or tumbler for rocks and polishes metal for a fair price. Get a coffee or tea from next door and sit down while she takes care of your kit.

Richard Ayers The staff are so friendly! Service is top-tier! Had a crystal replaced in my watch and not only was that done, but the jeweler polished my watch, set it correctly and it looks brand new! What a welcome to have them as part of our community!

GoddessVxx Brittany was the most helpful while we were looking for rings! She picked out the most perfect ring for me. Within minutes of meeting me it was like she somehow found the perfect ring for me. Would highly recommend Brittany!

Monica Can My grandfather in law worked with Erick to customize a ring for me. Truly meaningful ring, since it was my grandmother in laws ring. They replaced a few diamonds with my childrens and my birthstone. I then went to get the ring resized. It only took a few days, and I am very happy with how it turned out.