1 /5 ragan boland: UNETHICAL!! DO NOT TRUST. Wanted to love this business since it is a local, small business. I took jewelry there and discussed what I wanted done. We agreed on a price, which was in writing. When I went to pick up my items, they had melted down part of my gold and deducted it from what I owed. I would have NEVER agreed to this, as I needed what they took. I called to discuss 2-3 times. Left messages etc. Never got a resolution, because they either (a) didnt care or (b) think they did nothing wrong. The communication here is TERRIBLE. Would never recommend. Awful customer service and unethical practices.