1 /5 Stormey Miller: For my first time trying to resize my wedding ring I am very upset. Today I was refused a refund after they completely messed up my ring. Instead of resizing it they played with and after two day the engagement ring bottom flattened out. I cannot believe this is how they would handle a military soldiers wife’s wedding band and ring after showing signs supporting the military. They didn’t even try to polish the inside of the ring. Very upset and would not recommend getting your ring done here.
5 /5 Stacy Brown: Came in to Luxia with my ring to find a good band to go with it. The gentleman was quick to help me find the right match! Explained the difference in all of them and showed me. The prices were all so reasonable! beautiful store setup as well easy to see everything clearly and brightly lit up.
3 /5 Janet: Customer service was great, but I would not recommend the job. After two attempts, four trips, and $162.38, this is what my resize looks like.
5 /5 Adam Skirvin: Had a very great experience in this jewelry store. The store itself is very nice and clean, and the associate Abdullah was extremely kind. He offered me a beverage and gave me great Customer service! Definitely will be recommending to family and friends.
5 /5 Abdus Qurashi: I recently wanted to buy a necklace as a gift while I was in Killeen and after doing my research to find the right jeweler, I came across Luxia. I then went to the shop myself to see the piece I wanted, and when I walked in I was greeted by the staff & and they were able to answer every question that I had regarding what I was looking for. I was pleasantly surprised to find so many different styles and metals of jewelry that were in display but eventually we decided on a gold filled necklace that came with a letter of authenticity and beautiful box where the necklace was stored. Luxia is now definitely the only place I will be getting my jewelry from when I’m in the area.
F M Very helpful staff. Loved the organization of the staff and kindness. If i couldn’t find the items they directed me to the right store that had it!
Claire Long Absolutely loved working with Tyler to craft the perfect engagement ring. Each time I walked in the door, one of the staff greeted me right away. They were always so friendly, and Birch was wonderful at explaining the process of setting our stone. Would highly recommend, and we will be back to work with them in the future!
Ashley Huffman Anat and Peaches were absolutely amazing to work with in creating my dream engagement ring! Their attention to detail and genuine care made the entire process feel magical. I highly recommend Diamonds Direct to anyone looking for a truly special and personalized experience!
Stephanie Urrutia Always a great experience when coming here. Thank you to Jaime, the store manager, for always providing superb customer service and helping us leave extremely satisfied with our purchases. Best jewelry store in town!
Heath Pipes Great service and great people. Watches and jewelry. Place to go. Trustworthy and reputable. Bought my first Rolex with these guys. Ask for Mariah.
Amanda Taylor Pahiran fashion were so helpful in guiding me in finding a BEAUTIFUL sari for my besties wedding. Service was fast and efficient especially for my first shopping experience. High quality materials I will cherish forever/ thank you!!
Anthony T. Jaime is an honest and respectable jeweler. He carries exceptional products and his skillset and jewelry knowledge is second to none! Jaime and Ms. Maria make you feel like family when your there. He’s the best jeweler in the Coastal Bend area!