5 /5 Bailey Boggs: Went in with an idea for a custom wedding set, and Shawna (the custom designer) was extremely helpful and easy to work with. She gave helpful ideas, and was open to discussing any designs I had in mind. Throughout the process, I was updated and was kept well informed. My ring had a projected completion date of 2/3, and was completed early. Upon pickup I was greeted by all of Kragh’s employees, who were all beyond kind and excited to see my reaction to my ring. I am beyond pleased with the service and experience with this small business, and will be continuing to take mine and my family’s jewelry here.