KAY Jewelers - McAllen (TX)

shan ali I recently designed my girlfriends engagement ring with Sam and Ophir, and their service was truly exceptional. I highly recommend them. Their honesty and fair pricing were evident from the start, making me feel completely confident in the process. The team was incredibly knowledgeable, guiding me through diamond selection and settings with expertise and clarity. What stood out most was their patience. They never rushed me, listening attentively to my vision and offering thoughtful suggestions, which allowed me to feel truly confident in the final design. The result is absolutely stunning. The high-quality diamond and setting exceeded all expectations, and my girlfriend adores it. For anyone seeking a jeweler who combines integrity, expertise, and a genuine commitment to creating something special, look no further.

Daniela Medina Thank you to the whole team for helping me out and finding me the perfect watch. Unmatched service and great selections. Definitely will be coming back and appreciate how they explained to me what I needed to know about how to not only choose but maintain the watch and keep up with it over time.

Adrian Leos I really appreciate what u guys do Mrs.selen and Mr.moe

Stacey & Mike Miller Miranda was absolutely amazing! From start to finish, she made the entire piercing experience comfortable and stress-free. She was incredibly caring, took her time explaining everything, and made sure I felt completely at ease. What really stood out was how much she went above and beyond—not just during the piercing itself, but also with detailed and thoughtful aftercare instructions. I felt genuinely cared for and supported throughout the entire process. I can’t recommend her enough!

Luzestrella Serrano Its a small business the owners are very kind and I had gotten a few pieces from here before getting my custom piece and all my pieces are very much lived they have the best prices in town for silver. They have great options for gifts and things you may wanna get yourself and they have pieces for all occasions. 10/10 would recommend to anyone in the market for jewelry. Photos below are of my custom ring.

Juan Moreno Speedy Gold gave me the best offer for my jewelry! Came in and cashed out fast on my gold jewelry

Isabel Gloria Lana was the best! My finance brought me to the store for Mother’s Day to pick out an engagement ring. We are young and not the richest people in the world so the first ring I liked was too pricey but Lana was so determined to get me walking out with a new ring. After we were approved for a lease amount she helped me find the PERFECT ring that was even better than the one I originally wanted. She was kind, considerate and helpful through the entire process. We will definitely be back for more jewelry in the future to work with Lana!

Otis Hardaway They were very friendly and very customer good service

Jack Ishmael Fantastic! Got fitted for two watches and was out in 15 minutes. Great guy, I highly recommend

greg yavicoli This place ripped me off. Cancelled an order, was supposed to get a refund almost 2 months ago. Had email conversations with them confirming this, then they just stop responding to emails mid march. Sent several follow up emails with delivery receipts so I know they got them, even asking them to just send the item if they arent going to refund me. Have been calling several times daily for 6 weeks straight. Phone just rings and rings, no message, and cant leave voice mail. I even tried calling from five different phone numbers and two different email addresses, so no excuses will work, I saved all my emails, phone records, and receipt. Had to file claim and dispute with paypal, and filed complaint with BBB. Pure and simple, I was scammed. Stay away!