KAY Jewelers - McAllen (TX)

Mike Talbert Meredith did an awesome job of taking care of our transaction. Will come here for all of my precious metal and gemstone exchanges!

Amanda Hasty I cannot recommend ITouch diamonds enough. Their work truly speaks for itself. I had a pair of earrings but I lost one the first time I wore them and had the other made into a ring (at a different jewler). I was never happy with the results. My grandmother left me her wedding ring and I had the two combined. I’m extremely happy with the results and attention to detail!

Alina Rose The staff was real quick with honest service for my modern smartwatch. Replaced the battery without damaging the seal and cleaned the exterior. Fair price and a smile.

Alena Salazar I went in to clean my Aggie ring which was horrendous. It was tarnished and was almost completely bronzed, and now it looks like the day I got it. I almost cried. AND IT WAS FREE!!!! The jeweler even let me try on engagement rings since I was window shopping while waiting for my ring (took 5 minutes to clean). He even educated me on what would best fit and what to look for. I was extremely pleased and grateful!!!

nina tamez Yessica was amazing! Helped me and finance try on all the wedding bands and had great advice and patience. Amazing sale experience!! We will be back for sure!

Rachel Campbell They dont do what you bring in your jewelry for. I brought in my cross pendant to have the posts that hold my cross to the necklace replaced. 2 wore out completely of the 3 from my necklace. They charged me $79. I was fine with that. (A little more than another jeweler had quoted but that was so we a year ago.) Said they would replace the "prongs". I said fine BUT I AM BRINGING IT TO HAVE THE POSTS THAT HOLD THE NECKLACE TO THE CROSS REPAIRED! so my cross doesnt fall off my necklace BECAUSE ONLY ONE POST IS STILL IN TACT! I showed them in the store REPEATEDLY. Wrote it down ON THE TICKET WHAT NEEDED TO BE FIXED! They kept it 2 days and "fixed the prongs" - there was NOTHING wrong with my prongs on the diamonds! And did NOT FIX THE POSTS AT ALL. When I called they said bring it back and we will fix it for no charge. IN FACT THEY GROUND DOWN THE EDGES WHERE THE POSTS HAD BEEN AND WORN THROUGH IN THE CENTER OF THEM! I dont.know what the deal is but I dont.trust them now. I barely trusted them before! But thought they couldnt possibly screw up replacing the gold posts! But they showed me! I have had this cross for years (DECADES!) and it is very sentimental to me! I am so frustrated they wanted to argue when I called saying that "they fixed the prongs." That WASNT the job!! The job was replace the 2 posts! There are supposed to be 3 posts that hold the cross to the necklace. It actually looks like they ground off the edges of the 2 other posts!! Making it harder for me to get it repaired now!! I will NEVER trust them again!

Crystal Service was phenomenal! I told the lady what I was looking for and she special ordered the charm for me. She said it was on back order and may take a few days. It arrived within one week!

J This is one of those hidden gems. I was referred to this place by an employee at Jared to get my watch repaired. Not only did they repair it the same day they also polished my watch. Its family owned and theyre extremely nice people who care about your possessions more than you do!!! Try them out. You wont be disappointed.

Tracey The lady who does the repairs on the jewelry I have brought her does a phenomenal job and is extremely reasonably priced. I definitely recommend ♾ Infinity Jewelry ♾ for your repairs!!

Mikenna Reid Such a fun experience with a ton of permanent jewelry options to choose from! Chyanne does a wonderful job of making you feel welcome & comfortable.