KAY Jewelers - Baytown (TX)

brook wilkins My mother (Mrs. Wilkes) went by this location about a month ago to have some repairs done on a ring. The gentleman who helped her was so very friendly and helpful. He was able to get her repairs done the same day and at a super reasonable price. And on top of it all he cleaned it to like new condition and it looks amazing!! She was so thrilled with her experience that she now tells everyone she knows that this is THE PLACE to go for any kind of jewelry purchase or repair. Highly highly recommend this place.

Ed I’ve been using their services for a number of years to maintain my watches. Most recently, I came in for battery replacements on two of them—one being a family heirloom—and received nearly immediate service. Always reliable and professional.

Matthew McCall My aunt & uncle have been trusting this jeweler for over 25 years. I recently took a very precious family heirloom ring in to have some work done, and I could not be happier. Let me repeat….I could not be happier! It is stunning and the repairs will allow me to enjoy it for many more years to come. I can’t wait to go shopping for NEW items next at Joe Koen & Son ❤️

HoneyLeQueen I was looking to get my necklace tested for authenticity and ended up browsing through the store and found some nice pieces! Luis was very helpful and was able to tell me my silver necklace was indeed real. I also got an MCM bag for a great price. Overall super friendly and knowledgeable staff working there. Highly recommend!

Omar Lopez At first I spoke to Jessica over Facebook Marketplace. I came to the store and Karen took care of me. She was very patient and let me try different chains, educated me on gold. Overall, a very pleasant experience and I didnt feel pressured. I appreciate you ladies for your time! I will definitely come back.

Liv Landers Best selection of luxury watches anywhere around!

Nick Sibrian Thank you Monica for your help today with my girlfriends pendant necklace. The chain snapped and she replaced it for us! Which was so awesome! Didn’t know Kendra Scott has that type of warranty or service!! Definitely will make another purchase here soon enough! Made my girlfriends day much better!!

Jennifer Adams Absolutely Wonderful Experience at Graham Brothers Jewelers! From the moment we walked in, we were impressed by the beautiful and inviting atmosphere. What truly stood out was the incredible service I received. Joey was attentive, knowledgeable, and genuinely interested in helping me find the my perfect wedding band. Joey listened carefully to what I was looking for and presented me with options that were exactly what I wanted, all while staying within my price range.The customer service was truly great, it was clear that their priority was ensuring I found a ring I would love. It was a truly special place to make such an important purchase, I cannot wait to pick up my ring next week! Beyond helping me find the right ring, I also got the experience of getting to play around and try on gorgeous jewelry. I highly recommend Graham Brothers to anyone looking for a fine jewelry experience with outstanding service, a commitment to their customers needs, and a genuinely enjoyable experience.

Brandon Bell Went in a few days ago just to browse and I walked out with a few items everyone was very helpful and they have a bunch of cool items

Rick Martinez I first went to Brians jewelry last year for a battery for my watch. Since then Ive returned for my other watches as they do great work. They are friendly and efficient with great customer service. I highly recommend Brians jewelry for all watch service needs. They also have a showcase of great looking jewelry as well. Ive been returning since, thank you Brian.