Kasha Williams - State Farm Insurance Agent - Longview (TX)

Chip I highly recommend Frieda Shafer for your insurance needs! She consistently goes above and beyond to provide exceptional service. Every time I’ve needed help—whether it’s answering questions, shopping for a new or less expensive option or just updating one of my auto, home, flood or rental property policies — she has always been responsive, knowledgeable, and genuinely committed to making things easy for me. It’s rare to find someone so reliable, patient and thorough in the insurance industry - and I truly appreciate the peace of mind that comes with knowing I’m in excellent hands. Her dedication and professionalism make her a standout agent, and I’m grateful to have her support. Frieda if you read this - THANKS for taking so much of your time to help me with all my insurance needs!!! -Chip M

Teri Fahs Weve enjoyed working with Pam and all of the employees at Alcorn for personal and business policies. We appreciate their friendly, comfortable way of doing business.

Katina Williams Great.

Kimberly Miranda Let me just say I appreciate the comfort that I get when I need something from my insurance company and they know me by my voice when I call! I feel like all my questions are answered and my phone calls get returned promptly. Professional,Courteous and focused on my insurance needs.They truly go above my expectations. Now, I will only deal with my favorite lady Ms.Beverly... she knows what I need when I call. Shes amazing! Well, I can not lie Ms.Angie has helped me when I am in a pinch as well! These two ladies are fabulous! This is a wonderful company and I am thankful for the great job they do.

Tommie Esters Jessica was very nice and courteous. She quoted me a very great price and the policy was ready in no time. Would recommend her to anybody.

Cat Jupiter Had a wonderful experience with Jessica Mendoza she helped me with a quote and gave me a great match. Thank you Jessica :)

Gerardo Rodriquez They where super nice and professional thats way I been we them for more than ten years.

Shirley Odonnell I am actually renting to this nice couple.(my tenant) They are very kind, respectful couple. Always greet me when come in . The price for my insurance is very decent! They make sure to keep it as low as possible. Their energy is awesome. Please do yourself a favor and buy insurance for them. You wont regret it!!!

Awbree Summers Where do I even start??? I can not speak highly enough about my experience with Dusti and Willo at State Farm. We moved here about a year ago from Utah, and we had been State Farm customers for over 25 years, and LOVED our agent, in fact I cried when we had to part ways because we moved states. #whocriesoverthierinsuranceagent? When we did our mortgage we were told by the person helping us set up our utilities and insurance, that another company was our best bet, and that State Farm wouldnt even insure us because we were out of town. To say the least I was weepy. We went with this other company, and have been disappointed from the start, bas they lacked that State Farm "warm and attentive" customer service I had been used to all these years. Then, as fate would have it, because I had a question on a vintage VW we had insured through State Farm in Utah, I decided to reach out to Ms. Wilhites agency just out of curiosity, and within the first few seconds of the phone call with Dusti, I recognized that familiar State Farm family like touch. She asked me if I would be willing to let them quote us and I explained I was told State Farm would not insure us, to which she answered that was not true. Right away, Dusti and WIllo got to work on a quote. They were fast, professional, saved us money, and unlike the other agency, when I called, I was able to get ahold of someone and have someone call me back. If Christmas could be in the form of getting to be back with an agency you love and getting the bonus of having a great team to work with, I would say, I just had Christmas in April. If you need insurance, and are not the wait on the line, push this button or that button for this extension or that extension only to find out you have to leave a message that never gets returned type, but rather like some good ole fashion talk to a human customer service, then run dont walk to Ms. Wilhites agency and ask for Dusti and Willo. If you prefer the run around and some good never ending elevator hold music, they are for sure not the agency for you. Thank you for taking care of these Texas newbies!