Alycen Lucy - Farmers Insurance Agent (Alycen Lucy Insurance Agency) - Austin (TX)

5 /5 Orlagh Sinisgalli: I had a fantastic experience working with Dusty! He was incredibly fast in getting back to me, offered very competitive pricing, and got the policy written correctly the first time — no back and forth or delays. The level of service was top-notch from start to finish. Its refreshing to work with someone who is efficient, knowledgeable, and genuinely helpful. Highly recommend Alycen Lucy Insurance Agency!!

5 /5 Dan Nixon: Lauren was fabulous. Lauren did not make me feel pressured into switching to Farmers after spending over 35 years with my previous insurer. I asked Lauren a lot of questions over a couple of weeks. Not only are the coverages Lauren offered great, I am saving a significant amount for both home and auto. I highly recommend contacting Lauren if you are considering a new home and auto policy. Not only may you save money but you will truly enjoy working with Lauren. I feel like we have been acquaintances for much more than 2 weeks. After 35 years with the previous company, I never spoke to the same person twice and I never felt like the person on the other end of the line could truly understand my concerns. If you don’t like talking to an automated phone system for 10 minutes only to be given a link for self help for an issue that only a human can explain or fix, it’s time to given Lauren a call.

5 /5 Manuel Flores Martinez: I was fortunate to meet Dusty through a Facebook group where he was recommended to me as a trustworthy insurance agent. Dusty helped me secure insurance for my self-storage business, and his guidance and follow-up were prompt and professional. I highly recommend him and will definitely continue doing business with him. It’s worth mentioning that his proposal was very competitive.

5 /5 Krishna Hari: Dusty was quick to respond. He understood my needs and came back with a competitive quote in real time. I was all setup with a renters insurance in 10 minutes flat from start to finish. Dusty will be my go to guy for all things Insurance in Austin!

5 /5 Jana Minifie: Working with the agents at Alycen Lucy - Farmers Insurance has been a pleasure. When Dusty reviewed my insurance from another carrier, he found major flaws in my coverage. He explained the changes in coverage, how it was more beneficial for me, in terms that I could understand. My previous carrier would send out emails once a year when it was time to renew saying that going any where else would would have less coverage and pay more. I was so glad to change. When it was time to renew this year, I received a text, email, and phone call asking if I had any questions or concerns. They were here to help me. What a difference this year! This Farmers Insurance agency is perfect for those with businesses. Give them a call and see how working with them is like working with a very knowledgeable friend who truly wants to help you succeed. I highly recommend!