5 /5 bram well: Driving in Fort Worth can be a mixed bag. From navigating the Stockyards area to the constant highway construction on I-35 and I-820, having good car insurance isn’t just a recommendation—it’s a must. After a couple of years of overpaying for insurance that didn’t seem to care about me as a customer, I finally found this company, and let me just say, I’m never going back!
Right from the start, I noticed a difference. When I called for a quote, the agent was so friendly and took the time to ask about my specific needs. They didn’t rush me through the process or give me a one-size-fits-all policy like some other companies had in the past. I live near TCU, and I drive a lot between the campus and Downtown Fort Worth for work. They really customized my policy to fit my situation, which I appreciated because it showed they weren’t just trying to push a sale—they were actually trying to help.
The price blew me away. I was expecting another high premium, but they gave me a rate that was not only reasonable, it was lower than anything I had been paying before. They even found a few discounts I qualified for, like one for safe driving and another for bundling my home and auto insurance together. It’s not often you feel like you’re getting a great deal with insurance, but this time, I did.
A couple of months after I switched, I had to file a claim. I got into a minor fender bender over by Sundance Square during a busy Saturday afternoon, and I was pretty stressed about the whole thing. But honestly, their claims process made it so easy. I called them right after the accident, and they walked me through every step, making sure I understood what was happening and what to expect. They set me up with a repair shop in Arlington that was close by and convenient, and they handled everything from there. My car was fixed up quickly, and I was back on the road without any headaches.
The best part? They didn’t just disappear after the claim was filed. They followed up with me to make sure I was satisfied with the repairs and asked if I had any more questions. It really made me feel valued as a customer, which is not something I’ve experienced with any other insurance company.
If you live in Fort Worth and need auto insurance, do yourself a favor and give this company a call. They get what it’s like driving around here, from the busy downtown traffic to the long stretches of open highway. I’ve already recommended them to a few friends, and I know I’ll be sticking with them for a long time. Trust me, you won’t regret it!