5 /5 Micki Davis: I spoke with Crystal Schuder by phone and then went into her office in person. She spent TWO HOURS with me, explaining Medicare and all my options in simple terms that I could easily understand. We looked up all of my doctors and medications, and found the Advantage plan that would cover everything, at no additional cost to me. She even made a couple of phone calls to the carriers to clarify some questions for me. After all of that, I didnt owe Crystal a dime. She was so friendly and helpful, we laughed together and talked, and I felt like she really cared about the outcome for me. I highly recommend her to anyone who is signing up for Medicare or changing their plan. Crystal will take care of you!