Sue McFadden - State Farm Insurance Agent - Richmond (TX)

Stephen Black I called for a quote on a new policy for three vehicles and was told to hold for someone. After a minute or two the phone was answered and the person on the other end told me they were too busy at the moment and would call me back. They never did. I eventually found another Nationwide agent out of town.

Trisha R. I had an amazing experience thanks to the entire staff — especially Judith! She was incredibly attentive, fast, and made the whole process seamless. I was in and out in just 5 minutes during my lunch break, which I truly appreciated. The environment was clean and professional, and payment was quick and easy. Top-tier service all around — thank you, Judith and team

janet Romero Great service all the time, in person or on the phone.

yoli boli Im new to Texas and I went to the first agency in my neighborhood. I was paying 5k a year for 3 cars. A friend suggested I shop around for new insurance. I came across Texas Farm Bureau Ins. I gave my info to a really nice lady at the Garland location. I got a call from Darrell and he gave me the best news ever. He was able to insure all my cars for an amazing price. Darrell is very nice, professional and knowledgeable. Im so glad I made the switch. Ill recommend everyone I know to Mr. Darrell.

Rosa Peterson Good

Azalea Almaraz Carrillo Excellent customer service! Mrs. Gomez provided me with information about my policy and answered all my questions. I highly recommend this agency to anyone who is interested in obtaining insurance.

Imran Hossain Getting coverage for my stay in the US was quick and easy, and I really appreciated their support throughout. I felt confident knowing I had a safety net during my trip. There were a few unexpected fees that increased the final cost, but I’d still highly recommend their service for the peace of mind it provided.

Sulie M The service is unlike any other insurance agency in the area! The ladies are warm and welcoming and explained my coverage very well! Very honest and treated me with respect! I would recommend anyone to try them out.

Aneesa Mccaughey So grateful for Sheila Cousins and her help! She helped me when I was having trouble with customer service and no one getting back to me. She was very attentive and gave me updates as they came for my situation! Highly recommend this office.