1 /5 Eliseo Rojas: If I could give a zero I would. They were awesome some time back. It appears to me that after they expanded and grew customer service went out the window.
I went back for exactly the same thing they did for me on a ring repair which took them 30 minutes and charged a reasonable price.
This time it has been over a week. They couldnt give me a price on the repair because "the owner isnt in." All in the mean time the girls working there have a real nasty attitude. Im a federal employee and I dont think my customer service is as poor as theirs is. One pretty much has to beg them to acknowledge. Oh, I also couldnt get a price from the girls on cleaning 2 wedding rings, again, because the "owner isnt in." Well heres a suggestion maybe the owner should be more focused on his job. It wasnt like this. Theyre were very good before. Guess popularity got to their heads. Back to the ring repair, they tell Me to go pick up my graduation ring at the flea market on Sunday, then I go at 930 theyre closed. I go at 10, theyre closed. I call and call and no answert. worst experience ever and super high price compares to first repair they made on a similar ring. Do not come here. Have some respect for yourself, cause the girls working there wont.
